Universal Banker - PT 20 HR - Janaf

Truist; Norfolk (VA); On-site; USD 30,000 - 45,000; Part time

Job summary

As a Universal Banker at a leading financial institution, you will deliver exceptional service to clients, ensuring their banking needs are met through effective transaction handling and client education. This role involves building relationships and providing clients with essential banking information while participating in a proactive sales environment.

Benefits

Medical, dental, vision insurance

401k plan

10 vacation days

Paid holidays

Qualifications

• Two years of teller or cash handling experience.
• Six months of client relationship building or sales experience.
• Ability to master PC keyboard and software.

Responsibilities

• Provide timely and efficient client transaction services.
• Educate clients on digital banking solutions.
• Support sales through client outreach and relationship management.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Education

High school diploma

Tools

Microsoft Office

Job description

Join to apply for the Universal Banker - PT 20 HR - Janaf role at Truist

21 hours ago Be among the first 25 applicants

Join to apply for the Universal Banker - PT 20 HR - Janaf role at Truist

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client’s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
• Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
• Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients’ unique needs.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
• Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
• Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
  
  
  

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent education
• Two years of teller or cash handling or client service experience
• Six months of client relationship building or sales experience
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
• Ability to multi-task under time constraints
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included
  
  
  
  

Preferred Qualifications:

• One year of client relationship building or sales experience
• Knowledge of advanced or complex branch transactions, risk management and loss prevention
• Experience with sourcing and prospecting for new clients and client relationship building
• General understanding of bank operations, policies and procedures
  
  
  

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

Referrals increase your chances of interviewing at Truist by 2x

Get notified about new Universal Banker jobs in Norfolk, VA.

Universal Banker - PT 20 HR - 150 West Main

Floor Staff - Now Starting at $12.50 Per Hour

Universal Banker - FLOAT - York River Area

Regal Columbus Stadium 12 - Team Member - Part Time - $12.41/Hr

Virginia Beach, VA $19.42-$30.67 13 hours ago

Universal Banker - FLOAT - York River Area

Relationship Banker - Victory Crossing Financial Center

Relationship Specialist (Universal Banker) - Newtown

Relationship Specialist (Universal Banker) - Great Bridge

Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)

Relationship Specialist (Universal Banker) - Crossroads

Work at Home Customer Service Agent (Full-Time & Part-Time) (VA)

Relationship Specialist (Universal Banker) - Greenbrier

Work from Home Senior Risk Coordinator - Collections

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.