Universal Banker - Orlando So Do Branch

BankUnited; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

BankUnited in Orlando seeks a Teller/Platform associate to handle a full range of branch transactions and deliver 100% client satisfaction while supporting branch goals. You will process deposits, cash checks, open accounts, and cross-sell Bank products across channels.

Two-week Retail Training in Miami Lakes or Boynton Beach is required for new hires, with a $1,000 sign-on bonus after six months of continuous service.

Qualifications

• Minimum of 2-3 years of cash handling experience.
• Excellent customer service, sales, risk management and cash operations experience preferred.
• Must be fully trained in both Teller and Platform functions.
• New hires attend a two-week Retail Training Class in FL locations.

Responsibilities

• Receives checks and cash for deposit, verifies amount and endorsements.
• Cashes checks and pays out money after verification of signatures and balances.
• Enters transactions into computer and issues receipts.
• Promotes Bank products and services; meets sales goals.
• Opens and processes accounts, referring to appropriate business line as needed.
• Balances cash in drawer and reconciles with system totals.

Skills

Cash handling

Customer service

Sales skills

Risk management

Cash operations

Education

HS Diploma or GED

Job description

Sign-on bonus of $1,000 to be paid after six months of continuous service.

SUMMARY

This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties and special projects may be assigned.

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Places holds on accounts as appropriate.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
• Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
• Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
• Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.
• Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
• Adheres to all current policies, procedures and regulations as it relates to position.
• Processes transactions from automated teller machine and night depository.
• Responds professionally to customer inquiries or problems.
• Assists customers with safe deposit box transactions.
• Fills in for Financial Specialist Leader when absent.
• May order daily supply of cash and counts incoming cash.
• Under dual control, balances cash in automated teller machines and night depository.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

EDUCATION

HS Diploma or GED required

EXPERIENCE

• Minimum of 2-3 years of cash handling experience (preferably Teller) required
• Excellent customer service, sales, risk management and cash operations experience preferred
• Must be fully trained in both Teller and Platform functions

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am - 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

Sign-on bonus of $1,000 to be paid after six months of continuous service.

ADDITIONAL INFORMATION

• Candidates residing in locations within BankUnited's footprint may be given preference.