Hybrid Teller & Platform Banking Pro

BankUnited; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus $1,000

Job summary

BankUnited in Town of Florida, NY seeks a Teller/Platform associate focused on 100% client satisfaction while maintaining branch soundness and achieving goals.

Responsibilities include deposits, withdrawals, account openings, and cross-selling bank products. Training is provided; a sign-on bonus of $1,000 is paid after six months of continuous service.

Qualifications

• HS Diploma or GED required.
• 2-3 years of cash handling experience preferred.
• Excellent customer service, sales, risk management and cash operations experience preferred.

Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Explains, promotes, refers, or sells Bank products or services in the branch or via telemarketing.
• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their needs.
• Maintains knowledge of current products, policies, procedures and regulations.

Skills

Cash handling

Customer service

Sales

Education

HS Diploma or GED

Job description

Sign-on bonus of $1,000 to be paid after six months of continuous service.

SUMMARY: This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.


• Cashes checks and pays out money after verification of signatures and customer balances.


• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.


• Places holds on accounts as appropriate.


• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.


• Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.


• Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.


• Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.


• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.


• Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.


• Maintains knowledge of current products, policies, procedures and regulations as it relates to position.


• Adheres to all current policies, procedures and regulations as it relates to position.


• Processes transactions from automated teller machine and night depository.


• Responds professionally to customer inquiries or problems.


• Assists customers with safe deposit box transactions.


• Fills in for Financial Specialist Leader when absent.


• May order daily supply of cash and counts incoming cash.


• Under dual control, balances cash in automated teller machines and night depository.


• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).


• Adheres to Bank policies and procedures and completes required training.


• Identifies and reports suspicious activity.

EDUCATION

HS Diploma or GED required

EXPERIENCE

• Minimum of 2-3 years of cash handling experience (preferably Teller) required


• Excellent customer service, sales, risk management and cash operations experience preferred


• Must be fully trained in both Teller and Platform functions

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am - 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

Sign-on bonus of $1,000 to be paid after six months of continuous service.

ADDITIONAL INFORMATION

• Candidates residing in locations within BankUnited's footprint may be given preference.