Universal Banker III - Fort Dodge, IA

Availa; Fort Dodge (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Universal Banker III to join their dynamic team. This role is pivotal in providing exceptional customer service and assisting clients with their financial transactions. You'll be responsible for building lasting relationships, offering expert advice on banking products, and ensuring compliance with regulatory requirements. The ideal candidate will possess strong mathematical and communication skills, thrive in a busy environment, and be committed to helping clients achieve their financial goals. Join a supportive workplace that values individual differences and offers a range of benefits tailored to your needs.

Benefits

Medical, Dental & Vision Plans

Health Savings Account (HSA)

Company Paid Life Insurance

401K and Employee Stock Ownership Plan (ESOP)

Company Paid Short & Long Term Disability Insurance

Flexible Spending Account (FSA)

Tuition Assistance and Discounts

Employee Assistance Program (EAP)

Qualifications

• High school diploma required; banking experience encouraged.
• Strong math and communication skills essential for customer service.

Responsibilities

• Assist customers with financial transactions and provide expert banking advice.
• Build strong relationships to understand customer financial needs.

Skills

Mathematical Skills

Communication Skills

Organizational Skills

Time Management

Customer Service

Education

High School Diploma or Equivalent

Job description

Description

EEO Employer

Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.

This is not a remote position.

UNIVERSAL BANKER III (BANK TELLER III) POSITION SUMMARY

This position is responsible for assisting with a customer’s financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts.

BENEFITS

Availa Bank offers a rich selection of benefits you can personalize to support you and your family’s needs. Benefits may include:

• Medical, Dental & Vision Plans
• Option for Health Savings Account (HSA)
• Life Insurance (Company paid for employee)
• 401K and Employee Stock Ownership Plan (ESOP)
• Company Paid Short & Long Term Disability Insurance
• Flexible Spending Account (FSA) & Dependent Care
• Eligibility for Tuition Assistance and Discounts
• Employee Assistance Program (EAP)

UNIVERSAL BANKER III (BANK TELLER III) ESSENTIAL DUTIES AND ACCOUNTABILITIES

1. Build and maintain strong relationships with customers to understand their financial needs and objectives
2. Provide expert advice on a variety of banking products, including complex accounts, personal accounts, business accounts, and consumer loans
3. Identify opportunities to deepen customer relationships and proactively promote bank products and services to meet the customer’s financial goals
4. Identify business opportunities and drive customer acquisition through networking and referrals
5. Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
6. Monitor market trends and competitor activities to inform business strategies
7. Ensure compliance with all regulatory requirements and company policies
8. Handle financial transactions efficiently and effectively with all customers (including, but not limited to, deposits, withdrawals, advances, loan payments and merchant transactions)
9. Maintain a balanced cash drawer
10. Assist with all branch operational tasks and duties as needed

UNIVERSAL BANKER III (BANK TELLER III) ROLE QUALIFICATIONS:

Education

• High school diploma or equivalent required

Experience

• Accounting or banking experience encouraged

Other Skills and Abilities

• Strong math skills; add, subtract, multiply and divide in all units of measure
• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees
• Must be able to multi-task in a busy environment
• Understands computer and other equipment capabilities and limitations
• Exceptional organizational and time management skills
• Maintain a complete understanding of regulatory and compliance policies and procedures
• Must be able to work flexible hours and shifts
• Travel to/from and work in multiple locations