Universal Banker II

United Community; Coral Gables (FL); On-site; USD 34,102 - 49,382; Full time

Job summary

A financial institution in Coral Gables is seeking a highly skilled Universal Banker II to enhance customer experiences through banking solutions and financial wellness discussions. The ideal candidate has banking experience, problem-solving skills, and holds an NMLS License. This is a full-time, on-site position offering a competitive salary range.

Qualifications

• 1+ years of previous banking and cash handling experience.
• 1+ years of lending experience.
• NMLS License required.
• Strong analytical and problem-solving skills.

Responsibilities

• Deliver excellent experiences to customers.
• Drive proactive needs-based sales conversations.
• Assist customers with financial wellness.

Skills

Customer service skills

Sales aptitude

Analytical skills

Interpersonal communication

Problem-solving skills

Job description

Join to apply for the Universal Banker II role at United Community

1 week ago Be among the first 25 applicants

Overview

United Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences to customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations and identifying appropriate solutions.

What You’ll Do

• NMLS License required
• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
• Maintain a comprehensive understanding of retail banking products and services
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
• Identify opportunities and make referrals cross-sell banking products and services to other areas of the bank
• Educate customers on options for managing transactions using technology and all other tools and resources available
• Apply product and service knowledge to effectively solve customer problems
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
• Ensure adherence to banking regulations and internal policies

Requirements For Success

• 1+ years of previous banking and cash handling
• 1+ years of lending experience
• NMLS License required
• Demonstrated analytical, accuracy, and problem-solving skills
• Strong verbal and written interpersonal communication skills
• Ability to uncover and provide solutions to meet customer needs

Preferred Skills/Experience

• Current Notary Public Certification preferred

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status

• Non-Exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $34,102.00 - USD $49,382.00 /Yr.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking