Universal Banker I - Teller

Peoples Bank; Pleasureville (KY); On-site; USD 30,000 - 45,000; Full time

Job summary

Peoples Bank is seeking a Universal Banker I - Teller to provide exceptional customer service and support branch goals. This role involves processing transactions, developing customer relationships, and achieving sales targets in a community-focused environment. Join a recognized leader in the banking industry and help clients achieve their financial goals.

Benefits

401(k) match

Employee stock purchase plan

Education assistance

Paid time off

Qualifications

• At least 1 year of customer service experience.
• Proficiency in Windows and Microsoft Office.
• Reliable transportation and ability to lift up to 25 lbs.

Responsibilities

• Deliver friendly, high-quality customer service.
• Handle deposits, verify checks, and process transactions.
• Meet or exceed sales referral targets.

Skills

Customer Service

Communication

Sales

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office

Salesforce

Job description

Join to apply for the Universal Banker I - Teller role at Peoples Bank

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. By joining Peoples Bank, we will work together to help you achieve your career goals, just as we help thousands of clients reach their financial goals.

Peoples Bank is among the largest 150 banks in the U.S., with 130 branches across Ohio, West Virginia, Kentucky, Virginia, Washington D.C., and Maryland, plus Specialty Finance offices in Minnesota, Missouri, and Vermont. We are dedicated to community improvement and have donated over $7 million through our Foundation since its 20th anniversary in 2023.

Recognitions include:

• American Banker Best Banks to Work For (2021-2023)
• Top Workplaces USA (2022-2024)
• Newsweek's America's Best Banks (2023-2024)
• Newsweek’s America's Greatest Workplaces for Women (2025)
• U.S. News & World Report’s Best Companies to Work For (2024-2025)

We offer competitive benefits such as a 401(k) match, employee stock purchase plan, education assistance, paid time off, and more. Details are available at peoplesbancorp.com/about-us/find-a-career/.

Our Culture & Expectations:

We value integrity, professionalism, and exceptional customer service. Our associates are responsible for creating a positive work environment, being reliable, and pursuing performance goals to contribute to team success.

Job Purpose

This role involves providing excellent customer service, opening deposit accounts, processing teller transactions, selling bank products, and addressing customer needs and issues. It is a sales and service position aimed at helping the branch meet its goals while delivering industry-leading service.

Job Duties

• Deliver friendly, high-quality customer service.
• Develop and retain customer relationships, ensuring confidentiality.
• Handle deposits, verify checks, and process transactions.
• Research and resolve customer issues, follow up as needed.
• Identify customer needs, refer to appropriate bank specialists, and meet referral goals.
• Make sales calls and record activities in Salesforce.
• Meet or exceed sales referral targets.
• Maintain accurate balancing and error records.
• Follow operational standards for security, risk, and compliance.
• Complete required training and adhere to work schedules and dress code.
• Perform special projects as assigned.

Qualifications

• High School Diploma or GED.
• At least 1 year of customer service experience.
• Proficiency in Windows and Microsoft Office.
• Excellent communication skills.
• Reliable transportation and ability to lift up to 25 lbs.
• Ability to travel for training and branch coverage.

Equal Opportunity

Peoples Bank is an EOE/M/F/Disabled/Vet employer. For accommodations, contact [e-mail].