Universal Banker I — Relationship & Teller Pro

SouthState Bank, N.A.; Prosper (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

SouthState Bank, N.A. is seeking a Universal Banker in Prosper, TX. The role combines teller and financial services responsibilities to serve customers as a single point of contact in the branch.

You will handle transactions, open deposits, advise on products, and help grow customer relationships. Strong cash handling, sales, and customer service experience are required, along with regulatory knowledge and basic banking software skills.

Qualifications

• Cash handling, sales, customer service experience.
• Ability to build customer relationships and refer products/services.
• Strong interpersonal and communication skills; English proficiency.

Responsibilities

• Serves customers quickly, accurately, efficiently and confidentially per Service Standards.
• Knows and explains bank products, benefits, rules, pricing, and services.
• Identify customer needs and expand relationships by referrals as appropriate.
• Maintain neat, professional appearance per bank policy.
• Ensure compliance with banking regulations including Reg CC and Bank Secrecy Act.
• Understand customer-facing technology and enroll customers in self-service options.
• Teller duties: process transactions for savings, checking and loan accounts; balance daily.
• FSR duties: opens new deposits, handles stops, wires, maintenance; explain policies.
• Resolves customer problems with courtesy, directs difficult issues to appropriate sources.
• Ensure branch records/reports are accurate and properly distributed.
• Other duties as assigned.

Skills

Cash handling

Sales

Customer service

Customer relationship building

Education

High School diploma or equivalent

Tools

Banking software

Job description

SouthState Bank, N.A. is seeking a Universal Banker in Prosper, TX. The role combines teller and financial services responsibilities to serve customers as a single point of contact in the branch.

You will handle transactions, open deposits, advise on products, and help grow customer relationships. Strong cash handling, sales, and customer service experience are required, along with regulatory knowledge and basic banking software skills.