Universal Banker I (Bank Teller)

AVAILA BANK; Council Bluffs (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

AVAILA BANK is seeking a Universal Banker I (Bank Teller) to assist customers with their financial transactions while providing exceptional service. This full-time position requires a high school diploma and customer service experience, and you will be expected to work Monday through Friday with some rotating Saturdays. The role offers competitive pay and a variety of benefits tailored to support employees and their families.

Benefits

Medical, Dental & Vision Plans

Health Savings Account (HSA)

Life Insurance (Company paid for employee)

401K and Employee Stock Ownership Plan (ESOP)

Company Paid Short & Long Term Disability Insurance

Flexible Spending Account (FSA) & Dependent Care

Tuition Assistance and Discounts

Employee Assistance Program (EAP)

Qualifications

• Customer service experience required.
• Strong math skills; adding, subtracting, multiplying, and dividing.
• Exceptional oral, written, and interpersonal communication skills.

Responsibilities

• Assist with customer financial transactions.
• Provide exceptional customer service through quality conversations.
• Maintain a balanced cash drawer.

Skills

Communication

Organizational Skills

Time Management

Customer Service

Math Skills

Education

High school diploma or equivalent

Job description

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EEO Employer

Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.

Description

EEO Employer

Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.

This is not a remote position. Hours will be approximately 8:00 a.m. to 5:00 p.m. Monday through Friday with rotating Saturdays 9:00 a.m. to 12:00 p.m.

Universal Banker i (bank Teller) Position Summary

This position is responsible for assisting with a customer’s financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts.

Schedule

• 8:00 a.m. to 5:00 p.m. Monday through Friday.
• Saturday rotation 9:00 a.m. to 12:00 p.m.
• Additional or different hours may be necessary as business needs warrant.
  
  

Benefits

Availa Bank offers a rich selection of benefits you can personalize to support you and your family’s needs.

Benefits May Include

• Medical, Dental & Vision Plans
• Option for Health Savings Account (HSA)
• Life Insurance (Company paid for employee)
• 401K and Employee Stock Ownership Plan (ESOP)
• Company Paid Short & Long Term Disability Insurance
• Flexible Spending Account (FSA) & Dependent Care
• Eligibility for Tuition Assistance and Discounts
• Employee Assistance Program (EAP)
  
  

Universal Banker i (bank Teller) Essential Duties And Accountabilities

• Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions.
• Build relationships with customers by identifying needs and offering solutions.
• Provide accurate information to customers based on product and service knowledge and understanding of the banking industry.
• Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations.
• Sell, open, and maintain banking products and services to new and existing customers. Cross sell bank products as part of the regular transaction process.
• Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs and safe deposit boxes).
• Process check orders; follow check cashing procedures; issue cashier’s checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes.
• Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments and merchant transactions).
• Maintain a balanced cash drawer.
• Perform ATM/ITM duties in applicable markets.
• Meet or exceed all established branch goals and contribute to branch deposit growth.
  
  

Requirements

UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS:

Education

• High school diploma or equivalent required
  
  

Experience

• Customer service experience required
• Accounting, banking, or sales experience encouraged
  
  

Other Skills And Abilities

• Strong math skills; add, subtract, multiply and divide in all units of measure
• Exceptional oral, written and interpersonal communication skills
• Ability to apply sound judgement to carry out instructions, understand procedures, and speak clearly to customers and employees
• Understands computer and other equipment capabilities and limitations
• Exceptional organizational and time management skills
• Ability to multi-task in a fast-paced environment
• Maintain a complete understanding of regulatory and compliance policies and procedures
• Be able to work flexible hours and shifts
  
  

PM21

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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