Universal Banker I

Fleetwood Bank; Fleetwood (Berks County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Universal Banker I to join their team. This full-time role involves performing various banking operations, including account management and customer service. The ideal candidate will have a strong focus on customer satisfaction and sales opportunities, ensuring a memorable experience for clients. You will work collaboratively with branch management and actively participate in community events. If you are passionate about finance and customer service, this opportunity offers a chance to grow in a dynamic environment.

Qualifications

• 1+ year in retail or customer service position.
• Prior retail banking experience preferred.

Responsibilities

• Perform branch operational procedures including check cashing and deposit taking.
• Open new accounts and foster a customer-centric culture.

Skills

Customer Service

Sales

Attention to Detail

Communication Skills

Education

High School Diploma

Bachelor's Degree

Job description

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This range is provided by Fleetwood Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Job title: Universal Banker I Location: Assigned Fleetwood Bank Branch Status: Full Time, Hourly Reports To: Multi-Site Branch Leader Position Summary: The Universal Banker I is responsible for performing a variety of operational banking duties to support the assigned branch office in meeting service and sales goal while embracing our vision to deliver the highest quality service to our customers. Responsibilities:

• Perform all branch operational procedures to include, but not limited to, check cashing, deposit taking, debit card issuance, branch opening and closing, audit requirements, compliance requirements, coin machine, vault and ATM management.
• Open new accounts, both personal and business.
• Foster a customer centric culture within the branch and provide customers with a memorable experience.
• Identify sales opportunities and deepen existing relationships with customers.
• In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services.
• Understand and abide by all control procedures and compliance policies related to day-to-day duties.
• Active involvement in the community as well as community/bank events. Qualifications:
• HS diploma or equivalent, Bachelor's degree preferred
• At least 1 year in a retail or customer service position.
• One year of prior retail banking experience preferred
• Excellent verbal, written, & presentation skills
• Thorough attention to detail

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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