Universal Banker - Floater

Merck Sharp & Dohme Federal Credit Union; Chalfont (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join Merck Sharp & Dohme Federal Credit Union as a Universal Banker – Floater. This full-time position requires traveling to branches and providing top-notch service to members. Ideal candidates will have strong communication skills and a passion for customer service, ensuring a positive experience in financial solutions.

Qualifications

• 2+ years experience in financial services required.
• Demonstrated cash handling and customer service experience.
• Ability to maintain NMLS registration compliance.

Responsibilities

• Provide exceptional member service across branches.
• Process loan applications and assist in closing loans.
• Handle cash transactions and ensure accuracy.

Skills

Strong communication

Problem-solving

Cash handling

Interpersonal skills

Time management

Detail-oriented

Education

NMLS registration

Tools

Microsoft Office Suite

Job description

5 days ago Be among the first 25 applicants

Direct message the job poster from Merck Sharp & Dohme Federal Credit Union

Senior HR Generalist | Talent Acquisition & Employee Relations Expert | PHR Certified | Driving HR Excellence & Compliance | Passionate About…

Universal Banker – Floater

About Us

Merck Sharp & Dohme Federal Credit Union (MSDFCU) is one of the largest credit unions in Pennsylvania, committed to serving our members with better rates, outstanding service, and a member-focused approach. Since 1950, we've provided financial services that make a real difference in our members' lives. As a not-for-profit organization, we offer an environment where employees can grow professionally while contributing to the well-being of our community.

Position Overview

We’re seeking a dedicated Universal Banker – Floater to join our team. This full -time customer-facing role involves traveling to various branches as needed, providing exceptional service across both teller and platform functions. This position offers the opportunity to work in different environments, enhancing your skills and experience while ensuring excellent service delivery across all locations.

Key Responsibilities

• Member Service: Provide exceptional service by greeting members with a friendly welcome, resolving issues, and ensuring each member feels valued.
• Account Services: Open new accounts, explain our products, and recommend services to meet members' financial needs.
• Loan Originations: Process loan applications, review credit reports, and assist in closing loans (auto, home equity, personal).
• Product Guidance: Provide guidance on financial products that best meet the needs of members, such as loans, IRAs, and share certificates.
• Teller Duties: Handle cash transactions and process member deposits/withdrawals with accuracy.
• Problem Solving: Handle member inquiries and complaints, ensuring timely resolution.
• Team Collaboration: Contribute to Balance Score Card goals and support team objectives.
  
  

Experience

Position Specifications:

• 2+ years of experience in the financial services industry, with cash handling and customer service experience.
• Loan origination and sales experience a plus.
  
  

Skills

• Strong communication and interpersonal skills.
• Problem-solving and troubleshooting capabilities.
• Ability to handle cash transactions accurately and efficiently.
• Strong computer skills, including proficiency in banking software and Microsoft Office Suite.
• Ability to adapt to various branch environments, with flexibility in scheduling and location.
• Ability to maintain NMLS registration in compliance with the S.A.F.E. Act federal regulations.
• Excellent time management skills, as the role requires balancing responsibilities between the Upper Gwynedd branch and other locations.
• Detail-oriented with a strong focus on providing personalized member service.
  
  

Licenses/Certifications

• NMLS registration required (or ability to acquire upon hire).
  
  

Locations:

• Floater: Will travel to branches in Chalfont, Collegeville, Harleysville, Lansdale, Quakertown, West Point, as needed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

Referrals increase your chances of interviewing at Merck Sharp & Dohme Federal Credit Union by 2x

Sign in to set job alerts for “Universal Banker” roles.

Assistant Branch Manager I - Souderton Office

Relationship Banker - Montgomery Glen Financial Center

Floating Relationship Banker - North Market Area

Universal Banker - Part Time (20 hrs.) - Royersford

Universal Banker - Part Time (20 hrs.) - Royersford

Relationship Banker - Warrington Financial Center

Corporate Advisory & Banking - Relationship Manager

Ticket and Fan Services - Academic Intern (Fall 2025)

Asocc Relationship Banker - Springhouse Village Branch - Springhouse, PA

Universal Banker PT (20hrs) - Pottstown Branch

Universal Banker PT (20hrs) - New Hanover Branch

Universal Banker PT (20hrs) - Pottstown Branch

Relationship Manager I - Business Banking

Universal Banker PT (20hrs) - Rittenhouse Square

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.