Universal Banker Float - South Georgia

Truist Financial Corporation; Albany (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Float Universal Banker, where you'll provide exceptional client service across multiple branches. This role emphasizes client engagement, transaction processing, and digital banking education. If you thrive in a dynamic environment and are eager to support client needs, this is the perfect opportunity for you. Enjoy a comprehensive benefits package and the chance to develop your skills while making a positive impact in the community. Be part of a team that values excellence and client satisfaction.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Vacation

Sick Days

Holidays

Qualifications

• Proven proficiency in teller or cash handling and client service.
• Good interpersonal and communication skills are essential.

Responsibilities

• Engage clients with a friendly attitude and conduct transactions.
• Educate clients on digital and self-service banking solutions.

Skills

Client Service

Cash Handling

Communication Skills

Interpersonal Skills

Basic Math

Education

High School Diploma or Equivalent

Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

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Position Details

Type: Regular or Temporary

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Job Description

Float Universal Bankers will be required to travel to multiple branches as assigned by the Area Leader and/or Branch Leader. They will provide timely and efficient client transaction processing, maintain accurate records, and handle all monies properly. They will deliver high-quality service, identify client needs, and support sales and service activities as needed.

1. Client Experience: Engage clients with a friendly attitude, conduct transactions, and uncover needs. Support complex transactions with assistance as necessary.
2. Digital Education: Educate clients on digital and self-service banking solutions, including ATMs, Online, and Mobile Banking.
3. Client Support: Make servicing calls, present offers, identify needs, and refer clients to appropriate team members or specialists.
4. Team Participation: Participate in all components of the Truist Retail Community Bank Leadership routines.
5. Knowledge Development: Complete training and web-based learning to improve service quality.
6. Compliance: Follow internal controls, operational procedures, and risk management policies. Stay informed of policy changes.
7. Account Maintenance: Serve as a point of contact for account issues, problem resolution, and referrals.
8. Scheduling: Support multiple branches within the coverage area, with schedules provided in advance and subject to change.

Qualifications

Required:

• High school diploma or equivalent
• Proven proficiency in teller or cash handling and client service
• Good interpersonal and communication skills
• Ability to use office equipment and perform basic math
• Ability to follow instructions and work under guidelines
• Ability to deliver excellent client service and support team
• Availability for Saturdays and extended hours

Preferred:

• Ability to identify referral opportunities
• Knowledge of complex branch transactions
• Ability to handle multiple priorities under time constraints
• Understanding of bank operations, policies, and procedures

Benefits

Eligible employees working 20+ hours/week are eligible for benefits including medical, dental, vision, life insurance, disability, savings accounts, 401k, vacation, sick days, and holidays. Additional benefits may include pension plans, stock units, and deferred compensation, depending on the position. More details are available on our Benefits site.

Truist is an Equal Opportunity Employer and a Drug-Free Workplace.

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