Universal Banker - Float - Lancaster

Truist Financial Corporation; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading financial institution is seeking Float Universal Bankers who will provide exceptional client service across multiple branches. This role involves conducting transactions, educating clients on digital solutions, and maintaining compliance with operational procedures. Ideal candidates will have strong communication skills, a high school diploma, and a commitment to delivering excellent service. Join a team that values client relationships and supports your professional growth with comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Qualifications

• Proven proficiency in teller or cash handling.
• Ability to deliver excellent client service.

Responsibilities

• Provide distinctive client experience and conduct transactions.
• Educate clients on digital banking solutions.
• Adhere to internal controls and operational procedures.

Skills

Client Service

Communication

Interpersonal Skills

Education

High school diploma or equivalent

Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

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Position Details

• Type: Regular or Temporary
• Language Fluency: English (Required)
• Work Shift: 1st shift (United States of America)

Job Description

Float Universal Bankers will be required to travel to multiple branches as assigned by the Area Leader and/or Branch Leader. They will provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies. The role involves delivering superior quality service, understanding client’s financial needs, and supporting sales and service activities as needed.

1. Client Experience: Provide a distinctive client experience by engaging clients with smiling, courteous conversation, conducting transactions, and uncovering needs. Support complex transactions with assistance as necessary.
2. Digital Education: Educate clients on digital, self-service solutions including ATMs, Online, and Mobile banking.
3. Support Team: Make client servicing calls, present client offers, identify needs or opportunities, and refer clients to appropriate team members or specialists.
4. Leadership Routines: Participate fully in all components of the established Truist Retail Community Bank Leadership routines.
5. Knowledge Advancement: Complete training classes and web-based learning to better serve clients.
6. Compliance: Adhere to internal controls, operational procedures, and risk management policies. Stay informed of policy changes.
7. Account Maintenance: Serve as point of contact for account maintenance, problem resolution, and client referrals.
8. Scheduling: Support multiple branches within designated coverage area as scheduled, with directions from branch leaders.

Qualifications

Required Qualifications:

• High school diploma or equivalent
• Proven proficiency in teller or cash handling and client service skills
• Good interpersonal and communication skills
• Ability to use office equipment and perform basic math
• Willingness to follow instructions and work under guidelines
• Ability to deliver excellent client service and support team
• Availability to work Saturdays and/or extended hours

Preferred Qualifications:

• Ability to uncover referral opportunities
• Knowledge of complex branch transactions
• Ability to handle multiple priorities under time constraints
• Understanding of bank operations, policies, and procedures

Benefits

Eligible employees working 20+ hours/week may receive benefits including medical, dental, vision, life insurance, disability, savings accounts, and a 401k. They also get paid time off, holidays, and other benefits. Details are available on the Benefits site. Additional benefits may include pension plans, stock units, and deferred compensation, depending on the position and division.

Truist is an Equal Opportunity Employer and a Drug Free Workplace. We do not discriminate based on race, gender, age, disability, or other protected classes.

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