Universal Banker (Excelsior Springs)

North American Savings Bank; Excelsior Springs (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic local bank that values exceptional customer service and offers growth opportunities. As a Universal Banker, you'll play a crucial role in helping customers achieve their financial dreams while working in a supportive and engaging environment. This position not only offers a competitive salary but also includes a sign-on bonus and a comprehensive benefits package. If you're passionate about making a difference and thrive in a team-oriented culture, this is the perfect opportunity for you to grow your career in banking.

Benefits

Comprehensive Health Insurance

401(k) with Employer Match

Generous Paid Vacation

Paid Holidays

Employee Referral Bonuses

Free Parking

Qualifications

• 1 year of experience in a retail or sales environment engaging with customers.
• Ability to pass credit and background checks.

Responsibilities

• Provide outstanding customer service and assist customers with account selection.
• Resolve customer issues to ensure satisfaction and retention.

Skills

Customer Service

Sales Experience

Communication Skills

Time Management

Bilingual

Education

High School Diploma or GED

College Degree or Military Equivalent

Job description

NASB has job openings across all departments. Start your career with a local Kansas City bank and national banking lender today!

Available Jobs

Position:Universal Banker (Excelsior Springs)

Location: Excelsior Springs, MO

Job Id:1425

# of Openings:1

North American Savings Bank

Universal Banker, Excelsior Springs

$500 Sign-On Bonus Opportunity Available!

Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we are looking for extraordinary individuals who have the talent and passion to help us bring those dreams to life.

Are you looking for a fulfilling career with a dynamic company culture, growth opportunities, and the chance to make a real impact? At North American Savings Bank (NASB), we excel in delivering top-notch customer service and financial solutions to help our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe outstanding customer service starts with an exceptional work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team. With over 92 years in business and rapid growth, NASB is seeking new team members eager to grow with us!

Wearecurrently looking for aUniversal Bankerto join ourExcelsior Springsteam.

Job Summary:

Our Universal Bankers provide quality customer service and promote NASB’s products, services, and thoughtful solutions to make banking easy for our customers.

You will be instrumental to the success of NASB by:

• Providing outstanding customer service, greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction; this includes the support of our mortgage sales team by making referrals.
• Assisting customers in their selection of various accounts and financial services, administering accounts, and positively impacting retention of current customers while achieving branch sales and service goals.
• Resolving any problems, issues, or questions to ensure customer satisfaction.
• Always maintaining a positive, friendly, and professional attitude.
• Assisting with all branch level marketing activities and promotions.
• Performing applicable aspects of daily operations, including opening new accounts, cash controls, balancing, exercising fraud prevention, handling customer transactions, and accurately completing all CIP requirements.
• Adhering to all policies and procedures, including those related to the Bank’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program.

You will be instrumental to the success of NASB by having:

• A High school diploma, GED or foreign equivalent required, college degree or military equivalent preferred.
• One year’s experience in a Retail or Sales environment engaging with customers and making product recommendations leading to sales or relevant experience required.
• Ability to pass credit and background checks.
• Ability to work branch hours.
• Ability to learn products, services, and procedures quickly and accurately.
• Financial management and responsibility skills.
• Excellent communication skills with a demonstrated ability to adapt the conversation of the NASB products/services based on the customers varying needs in person and over the phone.
• Basic math skills: including the ability to solve problems and quickly identify currency denominations.
• Time management and organizational skills, including being detail-oriented and thorough.
• Bilingual desired, but not required.
• Sound judgment and decision-making abilities.
• Ability to lift/carry up to 25 pounds occasionally

What we offer you

NASB offers competitive compensation and excellent benefits packages, including:

• Comprehensive health insurance options including medical, dental, and vision coverage.
• 401(k) retirement plan with immediate employer match.
• Generous paid vacation, sick and personal days. Plus, enjoy a bonus day off for your birthday!
• Exclusive mortgage and banking benefits.
• Paid holidays, volunteer time off, and free parking at NASB facilities.
• Employee referral bonuses and internal training programs to help reach your career goals.

If you have any questions, please [e-mail]

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer.

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If you require reasonable accommodation for any part of the application or hiring process due todisability, you may submit your request through following methods:

If you require reasonable accommodation for any part of the application or hiring process due todisability, you may submit your request through following methods:

Email: [e-mail] Mail: North American Savings Bank
Attn: HR
903 E. 104th Street, Suite 400
Kansas City, MO 64131
North American Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.

• FMLA Notice (link to pdf) – Employee Rights and Responsibilities
• E-Verify (link to pdf)
• Right to Work (en español ) (link to pdf)
• EEOC Poster (en español )(link to pdf)
• EPPA Notice (link to pdf)
• Policy Statement on Behalf of Protected Veterans and Individuals with a Disability (link to pdf)

Work with the best. Don't just listen to us though.

*Note: Benefits may change at any time. Certain benefits may have specific eligibility requirements.

North American Savings Bank is an Equal Opportunity/Veterans/Disabilities Employer and is proud to have a drug-free environment. All employment offers are contingent upon applicant successfully completing background screenings.

1 Terms: $250 paid out after 30 days of employment. Second payout of $250 after 90 days of employment. Complete details provided upon job offer.