Universal Banker: Elevate Customer Experience & Growth

Mid Penn Bancorp; Middletown Township (PA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Life insurance

401(k) with employer match

Paid time off

Job summary

Mid Penn Bank in Middletown, PA is seeking a Financial Sales and Service Specialist (Universal Banker) to deliver exceptional customer service and drive financial solutions. The role involves opening deposit accounts, taking loan applications, answering questions, and guiding clients to appropriate banking services.

The candidate should have a business-focused high school diploma, notary experience or ability to obtain one, and 2+ years in related roles.

Qualifications

• A high school diploma or equivalent with an emphasis in a business curriculum.
• Notary experience preferred or ability to obtain notary as needed.
• A minimum of two (2) years of experience in related positions preferred.

Responsibilities

• Opens deposit accounts and takes loan applications.
• Responds to customer questions, quotes rates and payments, recommends services.
• Helps with account maintenance such as address changes, change of account signers, etc.
• Assists customers in obtaining specialized services from other departments, such as mortgage, wealth management, merchant services, trust services, and commercial loans; provides help to customers with specific inquiries or service problems.
• Serve as a Financial Center Associate, when required.

Skills

Reading & writing

Interpersonal skills

PC skills (Word/Excel)

Bank policies knowledge

Supervisory skills

Driver's license

Education

High school diploma (business emphasis)

Notary experience preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Mid Penn Bank in Middletown, PA is seeking a Financial Sales and Service Specialist (Universal Banker) to deliver exceptional customer service and drive financial solutions. The role involves opening deposit accounts, taking loan applications, answering questions, and guiding clients to appropriate banking services.

The candidate should have a business-focused high school diploma, notary experience or ability to obtain one, and 2+ years in related roles.