Universal Banker -Eastside Community Branch

Northrim Bank, Member FDIC; Anchorage (AK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K match

Parental leave

Education assistance

Employee assistance program

Wellness program

Paid parking

Job summary

Northrim Bank in Anchorage, Alaska is seeking Universal Bankers I–III to be the face of the branch. You will handle everyday transactions, assist customers with opening accounts, and guide financial decisions while solving problems and building trust in the community.

Whether you are starting out or advancing, you’ll join a team that prizes customer service, training, and growth opportunities within Retail Banking, with a supportive culture and a clear path to leadership.

Qualifications

• 6+ months in cash-handling, retail, or hospitality.
• 1+ year in banking or 2+ years in customer service/cash-handling.
• Degree in a related field can replace experience.
• Leadership and mentoring experience preferred.
• Able to run the branch in a pinch.

Responsibilities

• Be the face of the bank: greet customers, handle transactions, and improve their day.
• Assist with deposits, withdrawals, to account management and loan payments.
• Build real relationships: get to know customers and help them plan, save, and succeed financially.
• Think like an advisor: suggest products and services that actually make a difference.
• Stay sharp: learn new systems, keep up with regulations, and level up with ongoing training.
• Lead by example (UB III): step up when management is away and mentor new teammates.

Skills

Cash handling

Retail banking

Customer service

Sales

Education

Degree in related field

Tools

MS Office

Banking software

Job description

At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities.

Employee Benefits

• Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Paid and covered employee parking for our Juneau Downtown Branch employees!

Pay is depending on experience. Minimum for Universal Banker I is $22.00/hour

Type: Full-Time | Department: Retail Banking

About the Role

Are you a people-person with a passion for problem-solving and a knack for numbers? Do you dream of a career where every day is different, your ideas matter, and your impact is real?

As a Universal Banker, you’ll be the ultimate customer experience champion combining your teller skills, financial know-how, and sales savvy to help our clients thrive. From opening accounts and answering questions to uncovering solutions that help people meet their financial goals YOU are the go-to guide in their banking journey.

Whether you're just starting out or already a banking superstar, we have a spot for you on our dynamic team (Universal Banker I, II, or III).

What You’ll Be Doing (AKA Why You’ll Love Coming to Work)

• Be the face of the bank: Greet customers, handle transactions, and make their day better.
• Solve problems like a pro: Assist with everything from deposits and withdrawals to account management and loan payments.
• Build real relationships: Get to know your customers and help them plan, save, and succeed financially.
• Think like an advisor: Suggest products and services that actually make a difference.
• Stay sharp: Learn new systems, keep up with regulations, and level up with ongoing training.
• Lead by example (UB III): Step up when management is away, mentor new teammates, and keep operations running smoothly.

What You Bring to the Table

Universal Banker I

• 6+ months in cash-handling, retail, or hospitality

Universal Banker II

• 1+ year in banking or 2+ years in customer service/cash-handling
• Degree in a related field can replace experience

Universal Banker III

• 3+ years of banking experience
• Leadership and mentoring experience preferred
• Able to run the branch in a pinch!

Skills & Superpowers

• Stellar communication and people skills
• Detail-driven and highly organized
• Great under pressure and loves a good challenge
• Tech-savvy with MS Office and banking software
• Team player, self-starter, and fast learner

Perks of Joining Us

• Competitive pay and benefits
• Paid training and career development
• Supportive, inclusive team culture
• Opportunity to grow and advance
• Make a real impact in your community

Full Time, Non-Exempt

Grade I-11, II-12

Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.