Universal Banker: Customer Growth & Service Pro

SouthState Bank; Prosper (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker for our Prosper, Texas branch. This role combines teller responsibilities with financial service representative duties to serve customers at a single point of contact.

You will process transactions, open deposits, and balance daily activity while delivering exceptional service and accurate guidance on available products. The position emphasizes building customer relationships, identifying needs, and referring customers to appropriate services.

Qualifications

• High School diploma or equivalent.
• Cash handling, sales, and customer service experience preferred.
• Ability to read, write, speak, and understand English.

Responsibilities

• Teller duties: process transactions for savings, checking, and loan accounts.
• Provide excellent customer service and referrals to expand relationships.
• Open new deposit accounts and handle related maintenance tasks within limits.
• Balance transactions daily and maintain accurate records.
• Follow policies, procedures, and security/audit requirements.

Skills

Cash handling

Customer service

Sales experience

English proficiency

Education

High School diploma or equivalent

Tools

Banking software

CRM/branch systems

Job description

SouthState Bank is seeking a Universal Banker for our Prosper, Texas branch. This role combines teller responsibilities with financial service representative duties to serve customers at a single point of contact.

You will process transactions, open deposits, and balance daily activity while delivering exceptional service and accurate guidance on available products. The position emphasizes building customer relationships, identifying needs, and referring customers to appropriate services.