Universal Banker: Customer Experience & Sales Pro

Farmers National Bank; Butler (Butler County); On-site; USD 32,000 - 42,000; Full time

Job summary

Farmers National Bank is seeking a dedicated teller to manage routine account transactions, balance cash drawers, and assist customers with banking products. The role emphasizes accuracy, compliance, and teamwork within a branch environment.

The position requires strong customer service and basic sales skills, with opportunities for referrals and cross-selling. A High School diploma or GED and cash handling experience are preferred to ensure reliable service.

Qualifications

• High School diploma or GED is required.
• Minimum of one year retail banking experience including cash handling.
• Previous supervisory and sales experience is highly preferred.

Responsibilities

• Open, maintain, and close various bank accounts; provide excellent customer service.
• Run teller cash drawer and balance daily; handle vault procedures and currency handling per policy.
• Process transactions: savings, checking, loan payments, tax deposits, and withdrawals.
• Sell money orders, official checks, and collect applicable fees.
• Support sales referrals and coaching of tellers to meet daily goals.
• Assist customers with safe deposit boxes and notary services if credentialed.

Skills

Customer Service

Cash Handling

Teamwork

Supervisory Skills

Education

High School diploma or GED

Job description

Farmers National Bank is seeking a dedicated teller to manage routine account transactions, balance cash drawers, and assist customers with banking products. The role emphasizes accuracy, compliance, and teamwork within a branch environment.

The position requires strong customer service and basic sales skills, with opportunities for referrals and cross-selling. A High School diploma or GED and cash handling experience are preferred to ensure reliable service.