Universal Banker | Centerville, WI

Citizensfirstbank; Wisconsin; On-site; USD 35,000 - 55,000; Full time

Job summary

Citizens First Bank is seeking a full-time Universal Banker for its Centerville Branch. Ideal candidates will have strong communication and problem-solving skills, a positive attitude, and a commitment to customer service. This role offers competitive wages, bonuses, and a supportive community-focused work environment.

Benefits

Competitive wage

Year-end bonus

Discretionary profit share CD contribution

Comprehensive health, dental, and vision insurance

Volunteer PTO and community involvement

Qualifications

• 1–3 years of cash handling or customer-facing experience preferred.
• Friendly and positive attitude.
• Comfortable using computers and learning new systems.

Responsibilities

• Assist customers with daily banking transactions accurately.
• Troubleshoot customer questions and resolve concerns.
• Support branch operations and manage safe deposit access.

Skills

Customer Service

Communication

Problem Solving

Multitasking

Job description

Cash Management (Soft Token Required) ACH Originators and Merchant Capture Deposits

Looking to join a close-knit team where you can make a real difference in your community? Citizens First Bank is hiring a full-time Universal Banker at our Centerville Branch!

As a family-owned community bank since 1969, we take pride in supporting the individuals and businesses in Viroqua, Sparta, Trempealeau, Viola, Centerville, and Holmen. We’re committed to helping our communities thrive-and that starts with the people on our team.

At Citizens First Bank, we also believe in giving back. Our employees are encouraged to volunteer and get involved in community events, and we offer Volunteer PTO to make that easier. We also value your background, your story, and what you bring to the table-because diverse life experiences make our team stronger.

What You’ll Do:

• Assist customers with daily banking transactions-accurately and professionally
• Suggest bank products that could benefit our customers’ lives
• Troubleshoot customer questions and resolve concerns with top-notch customer service
• Balance your drawer and be able to problem-solve when offages come up
• Support branch operations like ATM balancing and scanning
• Manage safe deposit access, payments, and recordkeeping
• Support your team with various administrative tasks
• Rotate to nearby branch locations when needed
• Other duties as required

What We’re Looking For:

• 1–3 years of cash handling or customer-facing experience preferred (but not required)
• Friendly, positive attitude, enjoys working with others
• Detail-oriented with solid multitasking skills
• Strong communication and problem-solving abilities
• Comfortable using a computer and learning new systems
• Trustworthy and able to maintain confidentiality

Why You’ll Love Working Here:

• Competitive wage
• Year-end bonus
• Discretionary profit share CD contribution
• 3% safe harbor contribution to 401(k)
• Comprehensive health, dental, and vision insurance
• Free Neighborhood Family Clinic access for employees, their spouse & dependents!
• Volunteer PTO and community involvement
• A family-focused, fun work culture with events, trainings, and celebration days
• And much more!

This position will begin through Express Employment for the first 500 hours worked, with the opportunity to be hired on directly by Citizens First Bank after that period.

Ready to start a rewarding career with a team that truly cares? Apply today!