Universal Banker Associate

Liberty Bank & Trust Co; Memphis (TN); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K match

Education assistance

Adoption assistance

Training and development

Discounts (online marketplace)

Job summary

Liberty Bank & Trust Co in Memphis is hiring a Universal Banker Associate to handle face-to-face transactions and deliver high-quality customer service. The role also involves promoting bank products and assisting customers with deposits, withdrawals, and account openings.

Ideal candidates have a high school diploma, 2 years of related experience, and strong sales and detail orientation. Local travel to branches within the market may be required, with a full-time schedule and hourly pay of

Qualifications

• High school diploma or GED is required.
• Two years of related experience and/or training or equivalent combination of education/experience.
• Experience in a personal banker/customer service representative-type role is preferred.

Responsibilities

• Provide first-line, quality customer service through face-to-face bank transactions.
• Identify opportunities to promote bank products and services.
• Open new deposit accounts and process ATM/night depository deposits.
• Handle deposits, withdrawals, and checks with accuracy and balancing.
• Assist customers with everyday banking needs and travel to branches as needed.

Skills

Customer service

Cash handling

Deposits & withdrawals

Sales

Attention to detail

Branch mobility

Education

High school diploma or GED

Job description

Universal Banker Associate – Memphis
Full Time

$18.00 - $20.00 per hour

TheUniversal Banker Associate provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.

What does it take to become a Universal Banker Associate?

• Customer service skills for greeting and assisting customers in person, by phone, and at the drive-thru.
• Cash handling experience, including processing deposits, withdrawals, and checks while balancing the
• Ability to open new deposit accounts and process ATM/night depository deposits.
• Sales skills to identify and initiate opportunities for promoting bank products.
• Attention to detail for processing and proofing daily transactions according to guidelines.
• Must be able to travel or be assigned to any branch location within the local market.

Experience:

• A high school diploma or general education degree (GED) is required.
• Two years of related experience and/or training or equivalent combination of education and
• experience.
• Experience in a personal banker/customer service representative-type role is strongly preferred.

Liberty’s Bank and Trust’s Best-in-Class Benefits and Perks:

• Comprehensive Medical, Dental, Vision, and Life Insurance
• Solid Work/Life Balance, including PTO and paid holidays
• Financial wellness, including an FSA 401K and match, Educational Reimbursement, and Life Insurance
• Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
• Growth opportunities, including Training and Development and Leadership Development
• Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/
• Ambassador Group, and Free and reduced-rate bank services

Liberty Bank and Trust, America’s first billion-dollar Black-owned bank, has proudly served communities across 11 states for over 50 years. We are building a team of mission-driven individuals committed to empowering people, businesses, and communities to thrive. By providing access to financial tools and services, we help achieve goals like homeownership, business growth, and financial education. Whether it’s a

community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom. To find out more about our financial solutions and our community impact, visit us at www.libertybank.net

If you’re looking for a company where your ideas matter, your growth is supported, and your impact is acknowledged, Liberty Bank is the place for you.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.