Universal Banker

Olympia Federal Savings (OlyFed); Yelm (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Generous benefits package

Opportunities for career growth

Community involvement activities

Job summary

Olympia Federal Savings (OlyFed) is seeking a Universal Banker in Yelm, Washington. The role involves opening and servicing savings accounts, employing business development skills to provide excellent customer service. Candidates should possess strong communication and cash handling abilities, with a high school diploma or equivalent and experience in the financial industry. OlyFed offers a supportive work environment and a generous benefits package, with new hires starting between $20.42, aiming for growth and community involvement.

Qualifications

• Strong organizational skills and ability to prioritize tasks.
• Demonstrated ability to accurately handle cash and numerical transactions.
• Must be bondable and have prior customer service experience.

Responsibilities

• Open and process new account documentation in accordance with policies.
• Assess customer needs and make recommendations.
• Perform duties of teller and lead teller positions.

Skills

Excellent public and customer relations skills

Exceptional written and verbal communication skills

Basic PC and Microsoft Office skills

Bilingual English / Spanish

Education

High school diploma, GED or equivalent

Experience in the financial industry

Job description

OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed employees are able to boast about working for an organization with a positive reputation and a proven commitment to our communities.

OlyFed prides itself on a history of personal, high‑quality service to our customers and community. The spirit of giving is built into our charter and culture. Each year OlyFed dedicates 5–15% of its revenues to community support. In addition to corporate financial contributions, our employees extend the policy of community involvement by donating their time and talents.

We are looking for a Universal Banker to join our team. The Universal Banker will open, process, and service all types of savings and deposit accounts. Use business development, referral, and account retention skills to provide prompt and courteous service to customers.

Essential Duties & Responsibilities

• Perform duties and apply full working knowledge of teller and lead teller positions, assisting those positions as needed, and answering inquiries regarding products and services.
• Open and process new account documentation in accordance with Association policies.
• Assess customer needs and make recommendations for product and services based on findings.
• Research and prepare savings verifications of deposits in a timely manner.
• Prepare savings account loan documentation and assigned savings.
• Perform notary services.
• Act as an Association check signer.
• May balance and replenish ATM daily, accurately and under dual control.
• Follow all Association policies and procedures.
• Other duties as assigned.

Requirements

• Excellent public and customer relations skills to effectively communicate with internal and external customers, determine their needs, and maintain confidence.
• Exceptional written and verbal communication skills including the ability to clearly communicate and explain complex banking regulations and documents.
• Work with supervisors and fellow employees in a positive manner conducive to a team effort.
• Exercise customer confidentiality and discretionary judgment.
• Demonstrated ability to accurately handle cash and numerical transactions.
• Read, write, speak, and understand English well.
• Strong organizational skills and ability to prioritize tasks.
• Basic PC and Microsoft Office skills, with ability to learn new software.
• Work well under pressure and in a fast‑paced environment.
• Maintain a working knowledge of applicable Association Policies and Federal Regulations.
• Bilingual English / Spanish beneficial.
• Smartphone necessary for application 2‑factor authentication.

Qualifications

• High school diploma, GED or equivalent skills.
• Experience in the financial industry and/or teller experience.
• Prior customer service and cash handling experience.
• Must be bondable.

Physical Demands & Work Environment / Conditions

Duties are performed in usual office conditions. Ability to operate standard office equipment including personal computer, standard keyboard, 10‑key calculator and work a standard shift with repetitive wrist and hand movements. Ability to talk and hear. Ability to stand or sit for extended periods of time. Occasionally lift, move, or carry items up to 15 lbs. Ability to concentrate on the matter at hand, under sometimes distracting work conditions. Requires manual dexterity and handling ability. Use hands and arms to finger, handle, grab and reach. Specific vision abilities including close vision and the ability to adjust focus. Work may involve eye strain due to constant use of computer screens. Occasional walking, kneeling, stooping, crouching, and bending. Ability to be mobile office‑wide for various business needs.

New hires start between $20.42 to $2