Universal Banker

Olyfed; Lacey (WA); On-site; USD 59,972,000 - 82,553,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan with 5% match

Profit sharing and annual incentive

Paid time off and holidays

Volunteer hours

Job summary

Olympia Federal Savings is seeking a Universal Banker to open, process, and service savings and deposit accounts. You will use client-facing skills to assess needs, make product recommendations, and ensure prompt, courteous service.

The role includes performing teller duties, notary services, and occasional ATM balancing. A strong customer-focus, confidentiality, and basic PC skills are essential in a fast-paced banking environment.

Qualifications

• High school diploma or GED required.
• Experience in financial services and cash handling preferred.
• Ability to maintain confidentiality and follow policies.

Responsibilities

• Open and process new account documentation.
• Assess customer needs and recommend products and services.
• Perform teller and lead teller duties as needed.
• Balance and replenish ATM cash under dual control.
• Provide notary services and act as check signer.
• Assist branches as needed and adhere to policies.

Skills

Public relations

Verbal communication

Written communication

Teamwork

Confidentiality

Cash handling

English proficiency

Organizational skills

Basic computer skills

Education

High school diploma

GED

Tools

Microsoft Office

Job description

Description

OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed employees are able to boast about working for an organization with a positive reputation and a proven commitment to our communities.

OlyFed prides itself on a history of personal, high-quality service to our customers and community. The spirit of giving is built into our charter and culture. Each year OlyFed dedicates 5-15% of its revenues to community support. In addition to corporate financial contributions, our employees extend the policy of community involvement by donating their time and talents.

We are looking for a Universal Banker to join our team. The Universal Banker will open, process, and service of all types of savings and deposit accounts. Use business development, referral, and account retention skills to provide prompt and courteous service to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform duties and apply full working knowledge of teller and lead teller positions, assisting those positions as needed, and answering inquiries regarding products and services.
• Open and process new account documentation in accordance with Association policies.
• Assess customer needs and make recommendations for product and services based on findings.
• Research and prepare savings Verifications of Deposits in a timely manner.
• Prepare savings account loan documentation and assigned savings.
• Perform notary services.
• Act as an Association check signer.
• May balance and replenish ATM daily, accurately and under dual control.
• Follow all Association policies and procedures.
• Float to assist all branches as needed.
• Other duties as assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:

• Excellent public and customer relations skills to effectively communicate with internal and external customers, determine their needs, and maintain confidence.
• Exceptional written and verbal communication skills including the ability to clearly communicate and explain complex banking regulations and documents.
• Work with supervisors and fellow employees in a positive manner conducive to a team effort.
• Exercise customer confidentiality and discretionary judgment.
• Demonstrated ability to accurately handle cash and numerical transactions.
• Read, write, speak, and understand English well.
• Strong organizational skills and ability to prioritize tasks.
• Basic PC and Microsoft Office skills, with ability to learn new software.
• Work well under pressure and in a fast-paced environment.
• Maintain a working knowledge of applicable Association Policies and Federal Regulations.
• Bilingual English / Spanish beneficial.
• Smart phone necessary for application 2 factor authentication.

QUALIFICATIONS:

• High school diploma, GED or equivalent skills.
• Experience in the financial industry and/or teller experience.
• Prior customer service and cash handling experience.
• Must be bondable.

PHYSICAL DEMANDS & WORK ENVIRONMENT/CONDITIONS:

Duties are performed in usual office conditions. Ability to operate standard office equipment including personal computer, standard keyboard, 10-key calculator and work a standard shift with repetitive wrist and hand movements. Ability to talk and hear. Ability to stand or sit for extended periods of time. Occasionally lift, move, or carry items up to 15 lbs. Ability to concentrate on the matter at hand, under sometimes distracting work conditions. Requires manual dexterity and handling ability. Use hands and arms to finger, handle, grab and reach. Specific vision abilities including close vision and the ability to adjust focus. Work may involve eyestrain due to constant use of computer screens. Occasional walking, kneeling, stooping, crouching, and bending. Ability to be mobile office-wide for various business needs.

New hires start between $20.93 to $24.87 per hour, and the entire pay range is $20.93 to $28.81 per hour.

Benefits

• Employees are covered by medical, dental, vision, basic life insurance and long-term disability.
• Voluntary benefit coverage includes life insurance, AD&D, legal, accident, critical illness, hospital indemnity, and FSA.
• Options for family coverage are available.
• Employees can enroll in our company's 401k plan.
• We offer immediately vested 5% 401k match, as well as profit sharing, and an annual incentive bonus.
• Full time employees will receive the following paid time off per month: 6.67 hours of vacation leave and 8 hours of sick leave.
• In addition, the following paid time off per year: 11 paid holidays; a float holiday; a birthday holiday; 24 wellness hours; 16 volunteer hours.
• Modified for part-time employees.

Olympia Federal Savings is an Equal Opportunity Employer and affirmative action employer. EOE AA M/F/Vet/Disability: EEOC Legal Poster