Universal Banker

First National Bank; Hastings (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Universal Banker to join their team. This role focuses on ensuring customer satisfaction by identifying needs and offering tailored banking solutions. The ideal candidate will assist with various banking duties, from teller transactions to loan processing, all while engaging with the community. With a commitment to exceptional service and a strong local presence, this opportunity offers a unique chance to make a difference in customers' lives while growing professionally in a supportive environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Leave

Holiday Pay

401k Match

Sign-On Bonus

Qualifications

• 6-12 months banking experience preferred.
• Understanding of banking regulations required, training provided.

Responsibilities

• Assist with customer transactions on the teller line.
• Provide guidance on new accounts and banking services.
• Engage in the local community to grow deposits.

Skills

Customer Service

Banking Regulations Knowledge

Electronic Banking

Education

High School Diploma

Banking Experience

Tools

Banking Software

Job description

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Who We Are

We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.

Who We Are

We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.

Our mission

Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.

Our values

• Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
• Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
• Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
• Community: We’re proud to support each other and our local communities. We win when our customers win.
  
  

To learn more about us, visit www.firstnationalbanks.bank.

About The Role

The Universal Banker is responsible for ensuring customer satisfaction. This role identifies opportunities for bank customers and offers products and services that fulfill their needs. He/she supports efforts to maximize revenue, deposit growth, sales, customer satisfaction, and minimize operational losses. The ideal candidate for this role can step in to assist with a large variety of bank duties including conducting teller transactions, opening new accounts, assisting with loan processing, etc.

This position is located in our Plymouth branch and is not a remote role.

Compensation

$19.00-$24.00/hour depending on applicable experience.

Sign-On Bonus

Hired candidates will receive a $500.00 USD signing bonus upon reaching 90-days with the bank.

What You Will Do

• Assist with customer transactions on the teller line, including cashing checks, accepting deposits and loan payments, processing withdrawals, etc.
• Possesses the knowledge to assist customers on a variety of topics, including electronic banking, updating accounts, etc.
• Understands multiple areas of the bank, and can provide guidance in areas including new accounts, ACH, Wire transfers, and more.
• Maintains up-to-date knowledge of banking regulations to ensure bank is in compliance with applicable laws.
• Acts as an escalation point for customer inquiries, and is able to use a combination of critical thinking and existing policies to come to the best decision.
• Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits.
• Utilizes their ability to lead to bring bank staff together to execute our strategic plan.
• Acts as a strong team player, and is willing to assist with a variety of tasks when required.
• Understands the technical side of banking and the software utilized by bank staff.
• Performs other duties as assigned.
  
  

What You Will Need

• 6-12 months banking experience preferred, but not required.
• Understanding of banking regulations required, training provided.
• Experience with electronic banking desired.
  
  

What We Offer

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation, Sick, and Holiday time
• A competitive 6% 401k match
• And more!
  
  

Candidate must pass a pre-employment screening including credit history and criminal record check.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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