Universal Banker

C2N; East Smithfield (PA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid Time Off

401(k) + ESOP

Health & Wellness

Job summary

C&N is currently seeking a Part-Time Universal Banker to deliver outstanding service, process transactions, open accounts, and educate customers on digital banking. You’ll help create a welcoming experience across branches and provide coverage for neighboring locations as needed.

You will build relationships, identify customer needs, recommend banking solutions, and refer to specialists when appropriate, while supporting branch operations and cash handling accuracy.

Qualifications

• High school diploma or GED; less than one year of related customer service, retail, cash handling, or banking experience OR an equivalent combination of education and experience.
• Strong customer service, relationship building, communication, active listening, sales, attention to detail, multitasking; includes cash handling and time management.

Responsibilities

• Customer Relationships & Service: Deliver an outstanding customer experience by building relationships, responding to inquiries, resolving issues, and providing personalized financial solutions.
• Branch Operations: Process teller and account transactions accurately while supporting daily branch needs.
• Account Opening & Customer Education: Assist customers with opening consumer and business deposit accounts, enrolling in digital banking, and using C&N technology.
• Sales & Referrals: Identify customer needs, recommend C&N products, and refer to specialists when appropriate.
• Regional Branch Support: Provide support and coverage for other branch locations as needed, may require travel within the region.

Skills

Customer Service

Relationship Building

Strong Communication

Active Listening

Sales & Cross-Selling

Attention to Detail

Multitasking

Technical Skills

Problem Solving

Teamwork & Collaboration

Cash Handling

Time Management

Education

High School Diploma or GED

Job description

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily. From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You’re friendly, dependable, and enjoy making a difference in the lives of customers. At C&N, we’re seeking a Part-Time Universal Banker to provide exceptional service while helping customers with their everyday banking needs. In this role, you’ll process transactions, assist with opening accounts, educate customers on C&N’s products and digital banking services, and help create a welcoming experience for everyone who visits our branches. You'll also provide support to neighboring branch locations as needed, making an impact across the communities we serve. If you're looking for a flexible opportunity where you can build relationships and grow your banking experience, we'd love to meet you.

You will be responsible for:

• Customer Relationships & Service: Deliver an outstanding customer experience by building relationships, responding to inquiries, resolving issues, and providing personalized financial solutions.
• Branch Operations: Process a variety of teller and account transactions accurately while supporting the daily operational needs of the branch.
• Account Opening & Customer Education: Assist customers with opening consumer and business deposit accounts, enrolling in digital banking services, and utilizing C&N's technology solutions.
• Sales & Referrals: Identify customer needs, recommend appropriate C&N products and services, and refer customers to specialized banking partners when appropriate.
• Regional Branch Support: Provide support and coverage for other branch locations as needed, which may require travel within the region.

Requirements:

You will need a high school diploma or general education degree (GED) and less than one year of related customer service, retail, cash handling, or banking experience OR an equivalent combination of education and experience.

You will demonstrate well-developed abilities and/or proven record of success in the following areas:

• Customer Service
• Relationship Building
• Strong Communication
• Active Listening
• Sales & Cross-Selling
• Attention to Detail
• Multitasking
• Technical Skills
• Problem Solving
• Teamwork & Collaboration
• Cash Handling
• Time Management

Key Competencies –

The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
• Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.

Why C&N?

At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

• Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.
• Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.
• Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
• Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

Comprehensive Benefits for Your Success:

At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health & Wellness:
  • Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
  • Employer-paid life and disability insurance.
  • Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.