Universal Banker

BancFirst; Claremore (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

BancFirst is seeking a Full-Time Teller in Oklahoma to handle cashiering duties, open and service customer accounts, and provide exceptional service.

Key responsibilities include balancing cash, aiming for sales goals, and making referrals to BancFirst products while maintaining accuracy and confidentiality in a busy branch environment.

Qualifications

• Experience handling teller cash and balancing to bank standards.
• Strong customer service skills with ability to refer BancFirst products.
• Ability to maintain professionalism under pressure and meet deadlines.

Responsibilities

• Paying and receiving teller transactions for retail and commercial accounts as part of the lobby duties.
• Process multiple transactions accurately and look for opportunities to refer BancFirst products.
• Open new accounts and maintain existing accounts while providing excellent service.
• Outbound sales calls to achieve branch goals and cross-sell consumer loan products.
• Maintain confidential information and adhere to company policies.

Skills

Teller cash handling

Customer service

Sales outreach

Professional communication

Tools

Horizon

Horizon Teller

IDO

Connections

Myriad

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

On Stage Duties while working the Lobby:

• Paying and receiving teller transactions for retail and commercial accounts
• Process multiple transactions accurately
• Look for opportunities and make referrals of BancFirst products
• Open new accounts and maintenance on existing accounts
• Extra-ordinary customer service will be required at all times

Off Stage Duties while working at your desk:

• Achieve stated core checking account goals and consumer loan goals by making outbound sales calls to existing and potential customers
• Each Banker should obtain an average cross sale ratio determined by management. All sales must be entered into Myriad
• Assist with other job related duties as requested by supervisor/manager

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

• Knowledge of teller cash limits, teller machines, and preparation of teller work
• Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
• Proficient in Horizon, Horizon Teller, IDO, Connections and Myriad
• Ability to acquire an understanding of BancFirst products and services, including deposit and consumer loan products
• Must become proficient in opening new accounts, servicing accounts and taking consumer loan applications
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
• Must demonstrate a business professional image and demeanor
• Must be able to communicate professionally verbally and in writing
• Work well under stress and deadlines while managing multiple tasks
• Critical thinking skills
• Must be flexible and able to work additional hours when crucial to the branch environment
• Attendance and punctuality is an essential function of the job

HOURS

• Full Time
• M-F
• Saturdays as scheduled

Hometown service, statewide strength.

BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

EOE - BancFirst is an Equal Opportunity employer.