Universal Banker

Peoples Bank; Cedar Lake (IN); On-site; USD 22,578 - 26,560; Part time

Job summary

Peoples Bank in Cedar Lake, Indiana, is looking for a Teller who will provide exceptional customer service while performing various transactions. The role requires balancing cash drawers, processing deposits, and making product recommendations based on customer needs.

The ideal candidate will have a high school diploma, six months of relevant experience, and proficiency in Microsoft Office. The position offers an hourly wage of $16.39 to $19.28.

Qualifications

• Six months of customer service/cash handling experience required.
• Proficient in using Microsoft Office Suite.
• Must possess a smartphone that meets the Bank's IT security guidelines.

Responsibilities

• Process teller line transactions accurately.
• Balance cash drawer daily and resolve discrepancies.
• Engage customers to understand their needs.

Skills

Customer service

Cash handling

Critical thinking

Sales orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Smartphone (iOS or Android)

Job description

Job Summary

Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.

Duties And Responsibilities

• Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals
• Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off
• Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity
• Always maintains integrity, including keeping all Bank business and information confidential
• Regularly engages customers to understand needs and make appropriate product and service recommendations
• Easily assists customers with routine questions and account maintenance requests
• Will make progress to become proficient in the following:
• Process vault transactions - including balancing and all other required daily transactions
• Open and close banking center (including all end of day processing)
• All required operational activities of the teller line
• Has knowledge of the Bank's security system and assists in testing alarms
• Assists in completing all required reports
• Experience, knowledge and proven sound decision-making lead to higher limits and authority

Qualifications

• High school diploma or its equivalent
• Six months of customer service/cash handling experience required
• Experience with Microsoft Office Suite required
• Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines

Salary: $16.39 - $19.28 per hour

Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Equal Housing Lender/ Member FDIC