Universal Banker

Parkway Bank; Carpentersville (IL); On-site; USD 17,000 - 23,000; Full time

Job summary

Parkway Bank is seeking a Universal Banker for our Carpentersville branch. You will assist customers with deposit and loan products, and may support Teller duties as needed while maintaining excellent service.

The role emphasizes cross-selling, building relationships, and providing accurate product information to meet customer needs. A stable, community-focused environment with opportunities for growth awaits.

Qualifications

• High school diploma or equivalent required.
• Six months to one year of sales experience preferred.
• General knowledge of bank operations and procedures.

Responsibilities

• Educates customers about personal and commercial banking features and benefits.
• Promotes bank products and services through cross-selling.
• Assists with Teller duties as needed and maintains customer relationships.
• Answers questions and resolves problems on customer accounts.

Skills

Customer service

Sales experience

Cross-selling

Banking products knowledge

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker

Active - Regular full-time Carpentersville, IL, US

3 days ago Requisition ID: 2098

Salary Range: $17.00 To $23.00 Annually

PARKWAY BANK

Location: 2 N. Western Avenue

Carpentersville, IL 60110

Hours:

Hours may change based on the needs of the bank.

Parkway Bank is looking for a Universal Banker at our Carpentersville branch. We have been a leader in community banking for more than five decades and we are committed to growth and consistently offering the best in customer service, financial products, and services. Since first opening our doors in 1964, we continue to maintain a strong presence in communities through donations, volunteer work, and education. Come be a part of our team!

Responsible for assisting new and existing customers in choosing the right deposit and loan products offered by Parkway Bank. This individual will also assist with Teller duties on an as needed basis. Promotes business for the Bank by cross selling products and services. Provides superior service to customers in the maintenance and management of their relationship with the bank. Meets or exceeds goals as assigned by management.

Job Duties:

• Educates new and existing customers about the features and benefits of the bank’s personal and commercial banking products through in-person sales session as well as by phone and written correspondence.
• Possesses basic knowledge of all bank products, features, and benefits, and is able to comprehend customer needs.
• Explains, promotes, and sells bank related products and services and provides excellent customer service.
• Answers questions or resolves technical problems of average difficulty on customer accounts.
• Accepts consumer loan applications, except for Home Equity related loans, and reviews for completeness.
• Refers business to merchant services and lending department by cross-selling products and services to customers and achieves goals set by management.
• Performs other reasonably related duties as assigned by management including Teller duties.

Requirements:

• High School Diploma or equivalent
• Six months to one-year sales experience preferred.
• General knowledge of bank operations and procedures preferred.
• Proficient in office software systems including Microsoft Word, Excel, and Outlook as well as the bank’s core data processing system.
• Ability to work accurately and meet deadlines.
• Effective oral and written communication skills
• Parkway Bank is an Equal Opportunity Employer