Universal Associate I (Teller/New Accounts) - Part-time w/ benefits

Mt; Williamsport (Lycoming County); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a top community bank committed to supporting the growth of its communities! This role emphasizes exceptional customer service, where you will process transactions, maintain accounts, and actively contribute to the bank's sales culture. With a focus on employee development and a comprehensive benefits package, this is an opportunity to grow in a supportive environment. If you have a passion for helping others and a knack for financial services, this position is perfect for you. Embrace a rewarding career where your contributions truly matter!

Benefits

Health Benefits

Dental Benefits

Vision Benefits

401k with Company Match

Paid Time Off

Paid Holidays

Life Insurance

Disability Insurance

Employee Assistance Program

Qualifications

• Ability to use a personal computer and related software programs.
• One year of customer service and/or cash handling experience preferred.

Responsibilities

• Provide timely and courteous customer service.
• Process customer transactions accurately and efficiently.
• Assess customer financial needs and suggest bank services.

Skills

Customer Service

Cash Handling

Computer Skills

Education

High School Diploma or Equivalent

Tools

Personal Computer

Telephone

Calculator

Currency Counter

Copy Machine

Job description

First Citizens Community Bank

Work for one of the nation's top community banks!

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.

First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

BENEFITS

Comprehensive benefit package to include:

• Health, dental, and vision benefits
• 401k w/ company match
• Paid time off; paid holidays
• Group and voluntary life insurance and disability insurance
• Aflac supplemental plans
• Employee Assistance Program

RESPONSIBILITIES

• Provide timely and courteous customer service.
• Process customer transactions in a professional, accurate, and efficient manner.
• Exemplify FCCB's standard of delivering exceptional customer service every time.
• Assess customer's financial needs and suggest Bank services and products.
• Actively participate in and promote the Bank's sales culture and referral programs.
• Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
• Follow proper procedures and complete tasks in compliance with banking regulations.
• Identify customer needs and develop solutions to exceed customer goals and expectations.
• Constructively interact with co-workers.

There are four levels within the Universal Associate role. The Universal Associate I:

• Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.
• Opens and maintains deposit accounts for consumers and businesses.
• Completes all necessary maintenance on customer accounts.

HOURS

Will average approximately 25 per week and will include working some Saturday mornings. May work in other offices as needed. This position is budgeted for 1,300 hours per year.

MINIMUM REQUIREMENTS

• Ability to use a personal computer and position-related software programs.
• Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, and a copy machine.
• High school diploma or equivalent educational experience. (preferred)
• One year customer service and/or cash handling experience. (preferred)