UNIV - Simulation Specialist - MUSC Healthcare Simulation Center

MUSC Health; Charleston (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

A medical university in South Carolina is seeking a Simulation Specialist to support simulation activities by preparing rooms, equipment, and materials. The role includes performing troubleshooting on simulation software and healthcare equipment, providing technical assistance to faculty and students, and ensuring high-quality simulation experiences. Candidates should have a high school diploma and two years of relevant experience. There is some flexibility in the work schedule, with potential weekend work required.

Qualifications

• High school diploma and two years of experience or training in a related area.
• CPR certification by recognized organizations may be required.

Responsibilities

• Prepare rooms, equipment, and materials for simulation activities.
• Provide technical support for faculty and learners.
• Perform maintenance and troubleshooting on simulators.

Skills

Technical support

Equipment troubleshooting

Customer service

Attention to detail

Organizational skills

Education

High school diploma

Tools

Simulation software

Healthcare simulation equipment

Job description

Overview

The Simulation Specialist reports to the MUSC HSC Operations Manager and works under the guidance of the Senior Simulation Specialist. The role supports simulation activities by ensuring rooms, equipment, and materials are prepared and functioning, providing technical support, and assisting faculty and learners.

Responsibilities

• Perform room setup according to best practices, protocols, and setup guides.
• Verify all required scenarios, simulators, equipment and materials are present and working properly for each activity.
• Perform room take‑down, ensuring cleanliness and proper storage of equipment and materials.
• Answer calls for technical support in a timely manner.
• Operate and troubleshoot simulators (including manikins and task trainers), simulated monitors, simulation software, and related equipment.
• Perform preventive maintenance and minor repairs on simulators per manufacturers’ best practice.
• Assist with training facilitators on safe, proper use of simulators, peripheral equipment, software, simulated medications, and other materials used during simulation‑based activities.
• Provide excellent service to faculty, staff, facilitators, learners, and visitors engaged in MUSC HSC activities.
• Perform error‑free room setup and takedown, maintain clean and functioning facilities, and ensure functioning equipment, scenarios, and simulation environments per best practices and protocols. (35%)
• Work directly and communicate effectively with faculty and staff from across the MUSC enterprise, external clients, and all members of the MUSC Healthcare Simulation Center staff to ensure high‑quality, successful simulation experiences for all learners and facilitators. Provide prompt technical support for facilitators and learners. Assist with training facilitators on the safe, proper use of simulators, peripheral equipment, software, simulated medications, and other materials used during simulation‑based activities. (25%)
• Maintain, troubleshoot, and perform minor repairs on a wide range of healthcare simulation equipment, including simulators, simulated monitors, simulation software, and other related equipment and materials in accordance with manufacturers’ best practices. (20%)
• Prioritize, anticipate, and recommend supplies and equipment needed to implement high quality simulation activities. Maintain an orderly workroom and storage areas to ensure ready access to all equipment and supplies needed. (15%)
• Perform other duties as assigned, including assisting with special projects and giving scheduled tours of the HSC. (5%)

Additional Requirements

Primarily M‑F work schedule, but occasionally may be required to work Saturday (with another workday off that week) depending on class schedule. Some flexibility in start/stop time of work for each day will be required due to varied course times. Complete a 6‑month probationary period following the prescribed Orientation/Training Program.

Minimum Requirements

A high school diploma and two years experience or training within the specific work area. Some positions require certification in CPR by the American Red Cross or the American Heart Association. (Note: Additional specific requirements such as an associate degree in dental hygiene, licensure by the South Carolina State Board of Dentistry, and certification in Radiation Safety apply to other positions and are not relevant to this role.)

Physical Requirements

(Note: The following descriptions are applicable to this section: Continuous – 6‑8 hours per shift; Frequent – 2‑6 hours per shift; Infrequent – 0‑2 hours per shift) Ability to perform job functions while standing, sitting, walking, climbing stairs, working indoors, working from elevated areas, working in confined/cramped spaces, performing kneeling positions, bending at the waist, twisting at the waist, squatting, pinching operations, fully using both hands/arms, performing repetitive motions with hands/wrists/elbows and shoulders, using both legs, reaching in all directions, possessing good finger dexterity, maintaining tactile, olfactory, vision (20/40 corrected), hearing acuity, and recognizing objects. Ability to lift and carry 50 lb unassisted; lift/carry patients to 350 lb (+/-), assisted; lift objects from floor level to height of 36 inches to 50 lb unassisted; lower objects to 50 lb from 36 inches unassisted; push/pull objects to 350 lb (+/-) unassisted; maintain 20/40 vision, corrected; see and recognize objects close and far; match or discriminate colors; determine distance/relationship between objects; depth perception; peripheral vision; hearing acuity; perform gross motor functions with fine motor movements; be qualified physically for respirator use, initially and annually. Additional new requirements: computer literacy, work rotating shifts, work overtime, learn and use new processes, tools, equipment as required.

Equal Opportunity Employer

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees