United Airlines Data Entry Work From Home ( Part Time)

United Airlines; Houston (TX); Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Parental leave

401(k) plan

Travel privileges

Healthcare and wellness programs

Job summary

United Airlines in Houston is seeking a Senior Analyst to conduct client interviews, translate business needs into technical specs, and drive process improvements. You will collaborate with Engineering and Business Leads, manage backlogs, and guide junior teammates to deliver compliant, well-documented solutions.

The role emphasizes strong communication, confidentiality, and industry knowledge, with a comprehensive benefits package and travel privileges offered.

Qualifications

• Bachelor’s degree required.
• At least 2 years IT or business experience.
• Strong verbal and written communication with stakeholders at all levels.
• Integrity and confidentiality.
• Teamwork and collaboration.
• Experience managing backlog and prioritising tasks.
• Knowledge of domain areas and industry developments.
• Familiarity with XML/JSON and content creation.

Responsibilities

• Conduct interviews with internal and external clients.
• Understand client processes and business objectives using domain expertise.
• Investigate client cycles, gather requirements, and document projects per UAL IDF principles.
• Advise on business process improvements as needed.
• Maintain effective communication with clients and colleagues.
• Lead projects with low to moderate risk and mentor junior team members.
• Collaborate with Engineering and Business Leads on requirements and deliverables.
• Engage with business administrators to align objectives.
• Plan, standardise, update and enforce processes for consistency and compliance.
• Translate business requirements into technical specifications.
• Track progress, identify blockers, and report issues promptly.

Skills

Verbal & written communication

Integrity & confidentiality

Teamwork & collaboration

Backlog management

Domain knowledge

Education

Bachelor’s degree in software engineering, business, or related field

Tools

XML

JSON

Job description

Senior Analyst – United Airlines, Houston, USA. Salary: $23 per hour.

Overview

United Airlines is a global aviation company that values diversity and aims to provide meaningful career opportunities. This role offers a full benefits package, including parental leave, a 401(k) plan, and travel privileges.

Responsibilities

• Conduct interviews with internal and external clients.
• Leverage domain expertise to understand client processes and business objectives.
• Investigate client cycles, identify requirements, and develop project documentation following UAL IDF principles.
• Advise on business process improvements as needed.
• Maintain effective communication with clients and colleagues, fostering a collaborative team environment.
• Lead projects with low to moderate risk, providing guidance and support to junior team members.
• Collaborate with Engineering and Business Leads to shape requirements and deliverables.
• Engage with business administrators to align on objectives.
• Plan, standardise, update and enforce processes to ensure consistency and compliance.
• Translate business requirements into technical specifications.
• Track task progress, identify blockers, and communicate issues promptly.

Qualifications – Minimum

• Bachelor’s degree in software engineering, business, or a related field.
• At least 2 years of IT or business experience (or equivalent combination of education and experience).
• Strong verbal and written communication skills with the ability to interact with stakeholders at all levels.
• Integrity and trustworthiness, maintaining confidentiality and honesty.
• Teamwork and collaboration skills, supporting peers and contributing to group outcomes.
• Demonstrated expertise in one or more domain areas, staying current on industry developments.
• Experience managing backlog and prioritising tasks.

Qualifications – Preferred

• Graduate degree.
• Experience with Agile, Scrum, or SAFe frameworks.
• Prior experience in the airline industry.
• Strong knowledge of XML, JSON, and content creation.
• Client‑centric mindset, built on trust and long‑term relationships.
• Commitment to continuous learning and development.
• Collaborative partnership with business stakeholders and shared accountability.
• Persistence, attention to detail, and a sense of fairness in decision‑making.

Benefits

• Parental leave.
• 401(k) plan.
• Travel privileges.
• Healthcare and wellness programs.