Unit Support Associate- MedSurg- CDU- (PT Nights)

3110 Kennestone Hospital, Inc.; United States; On-site; USD 25,000 - 38,000; Part time

Job summary

Wellstar Kennestone Hospital is seeking a Unit Support Associate for MedSurg CDU on the night shift (7pm-7am). You will transport patients, verify IDs, assist with mobility, and support imaging and procedure areas. Duties include equipment handling, supply stocking, and EMR documentation, under licensed staff supervision.

Responsibilities emphasize patient safety, exceptional communication, and compassionate care in a fast-paced hospital setting. High school diploma and BLS at hire are required.

Qualifications

• Basic computer skills required.
• Proficiency in reading, writing and speaking English.
• Excellent communication abilities with patients, families and staff.
• Able to multitask in a fast-paced healthcare environment.
• Strong customer service and interpersonal skills.
• Good time management and attention to detail.

Responsibilities

• Transportation of patients
• Proper verification of patient identification
• Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return
• Proper movement and transport of patient
• Verify that O2 and IVs are transported correctly
• Ensure that proper handwashing and isolation technique is used
• Utilizes proper body mechanics and lift equipment
• Clean equipment
• Stock rooms as needed
• Becomes familiar with EMR and use it proficiently
• Scans outside documentation into EMR as needed
• Follows excellence in customer service practices with patients and families
• Protects rights and dignity of patient; maintains confidentiality
• Answers telephone and call lights promptly; notifies appropriate staff
• Resolves patient concerns; offers comfort measures to patients and families
• Presents self in a positive, professional manner; collaborates with health care team
• Provides patient care under supervision of licensed staff
• Provides basic patient care needs (hygiene, nutrition, elimination, comfort) as assigned
• Transports patients to and from Radiation Oncology, Inpatient floors and ED as needed
• Transports supplies, meds and equipment; communicates clearly

Skills

Basic computer skills

English language

Communication skills

Multi-tasking

Customer service

Interpersonal skills

Time management

Education

High School Diploma / GED

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Night (United States of America) About the Facility Learn more about Wellstar Kennestone Hospital, including our teams, culture, and campus environment: https://careers.wellstar.org/us/en/kennestone-facility-landing-page

Job Summary:

Unit Support Associate- MedSurg- CDU- (PT Nights) 7pm-7am The Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas. Duties include, but are not limited to: cleaning of transportation equipment, proper handling of IV and O2 equipment, assisting with ambulation, stocking of supplies, verification of patient identification, use of scripting with patients, assisting with patients to and from imaging tables, use of AIDET, adherance to all policies. The USA must be able to work in a fast paced environment, which requires multi-tasking activities and ongoing communication with the appropriate Nursing and/or Radiology personnel. Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills. In addition, the USA will assist with filing physician transcription/dictation in all patient's electronic medical record.

Core Responsibilities and Essential Functions:

• Transportation of patients
• Proper verification of patient identification
• Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return
• Proper movement and transport of patient
• Verify that O2 and IVs are transported correctly
• Ensure that proper handwashing and isolation technique is used
• Utilizes proper body mechanics and lift equipment
• Clean equipment h.
• Stock rooms as needed

Associated task or activity Department Responsibilities

• Filing/populating medical records and physician transcription/dictation in patients electronic medical record.
• Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record.
• Scans outside documentation into EMR as needed.

Excellence in Customer Service by partnering with health care team, patient and family

• Protects rights and dignity of patient at all times
• Maintains confidentiality
• Answers telephone and call lights promptly, notifies appropriate individual of need for follow-up.
• Resolves patient concerns e.
• Proactively offers assistance and comfort measures to patients and families
• Present self in positive and professional manner and show sensitivity to concerns and needs of others
• Provides patient care under the supervision of the Licensed staff
• Provides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assigned
• Assist members of health care team with care delivery as assigned

Team Work

• Supports initiatives of the Health care team
• Participates in department performance improvement initiatives
• Transports patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed.
• Transports supplies, patient care supplies, linen, medications and equipment as assigned
• Practices accountability Communication
• Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
• Uses safety communication techniques.
• Communicates completion of assignment/duties to appropriate person
• Communicates patient care concerns/problems/emergencies to the RN or appropriate staff member
• Uses positive and respectful communication with all member of healthcare team, patients and families
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.

Required Minimum Education: High School Diploma / GED

General Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.

BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Required Minimum Experience: Prefer hospital/medical experience

Preferred Required Minimum Skills: Basic computer skills required Ability to read and speak the English language. Must demonstrate good communication skills and handwriting. Must display a positive attitude. Strong customer service and interpersonal skills; Ability to collaborate with other health care providers in the provision of patient care; Ability to multi-task essential; Ability to function in stressful and emergency situations essential; Strong detail orientation required; Computer skills required; Personal time management skills are required.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION: To enhance the health and well-being of every person we serve.

OUR VISION: Deliver world-class healthcare to every person, every time.

OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.