Unit Support Associate - Emergency Full Time Day

Providence; Torrance (CA); On-site; USD 45,000 - 54,000; Full time

Job summary

Providence Little Company Of Mary Torrance Hospital is seeking a Unit Support Associate for the Emergency Department. This full-time role handles quick admitting, record keeping, chart audits, order entry, and unit logistics while serving as a patient and family concierge on the care unit.

The position emphasizes accuracy, patient-focused service, and compliance with healthcare regulations, contributing to a positive team environment in a Magnet-designated hospital setting.

Qualifications

• Vocational training or recent related experience in healthcare setting.
• Experience with computer entry and word processing.
• Recent hospital-related clerical experience (unit secretary, admitting, billing or medical records).

Responsibilities

• Admitting patients quickly and maintaining accurate records.
• Record keeping, chart audits, and order entry.
• Log maintenance and monitoring on the patient care unit.
• Provide customer relations/concierge support to patients and families.
• Process paperwork required by law/statute.

Skills

Computer entry

Word processing

Customer relations

Education

Vocational healthcare training

Job description

Unit Support Associate in the Emergency Department at Providence Little Company Of Mary Torrance Hospital. This is a full time position that will work 10-hour Day shifts

Providence Little Company of Mary in Torrance has been recognized as a Magnet® hospital—a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only 9.96% of U.S. hospitals earn Magnet® recognition, which means that only 1% of U.S. hospitals are four times designated. We have also been celebrated in 2025 as one of America’s Best-In-State Hospitals by Newsweek and recognized by U.S. News & World Report for excellence in 11 types of care. We are also proud to be included in the Maternity Care Honor Roll by the California Surgeon General for 2024.

The Unit Support Associate (USA) role performs support functions on the patient care unit including admitting (quick admitting), record keeping, chart audit/management, order entry, log maintenance, and monitoring. Also performs as customer relations/"concierge", clerical systems facilitator and problem solver. Responds appropriately to patients and families with knowledge of age specific needs. This position also contributes to the team by processing necessary paperwork mandated by law/statute.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Little Company Of Mary Torrance Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Coursework/Training: Vocational training course such as medical assistant, unit secretary, medical records, billing, etc or recent related experience in a healthcare setting.

Preferred qualifications:

• Experience with computer entry and word processing.
• Recent experience in a healthcare setting including, but not limited to, either unit secretary, admitting, billing or a medical records clerical position.
• Recent, hospital-direct experience in an acute, sub-acute unit or skilled nursing facility.

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.