Unit Support Associate

3710 Paulding Medical Center, Inc.; United States; On-site; USD 28,000 - 42,000; Full time

Job summary

Wellstar Health System is seeking a Unit Support Associate to facilitate safe patient transport and support across ED, Radiology, and procedure areas. You will assist with equipment handling, patient movement, and accurate charting in the EMR under guidance from nursing leadership.

Strong communication, compassion, and multi-tasking abilities are essential in a fast-paced hospital environment. Prior hospital experience is preferred and Basic Life Support certification is required upon hire.

Qualifications

• High School Diploma or GED required.
• Basic computer skills required.
• Strong communication and customer service skills necessary.

Responsibilities

• Transport patients to and from ED, Radiology, and Test/Procedure areas.
• Verify patient identification and communicate with RN as needed.
• Obtain and sign out patient for transport (TTR).
• Move patients safely and transport supplies and equipment.
• Ensure O2 and IVs are transported correctly and hand hygiene is followed.
• Assist with patient care tasks under Licensed staff supervision.
• Maintain EMR documentation and scan external records as required.

Skills

Basic computer skills

English proficiency

Communication skills

Positive attitude

Customer service

Multitasking

Team coordination

Education

High School Diploma/GED

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift: Various (United States of America)

Job Summary

The Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas. Duties include, but are not limited to: cleaning of transportation equipment, proper handling of IV and O2 equipment, assisting with ambulation, stocking of supplies, verification of patient identification, use of scripting with patients, assisting with patients to and from imaging tables, use of AIDET, adherance to all policies. The USA must be able to work in a fast paced environment, which requires multi-tasking activities and ongoing communication with the appropriate Nursing and/or Radiology personnel. Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills. In addition, the USA will assist with filing physician transcription/dictation in all patient's electronic medical record.

Schedule

Monday, Thursday, Friday plus one weekend a month 10:00am - 10:30pm (during the week) and 9:00am - 9:30pm (for the weekend)

Core Responsibilities and Essential Functions

• Transportation of patients
• Proper verification of patient identification
• Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return
• Proper movement and transport of patient
• Verify that O2 and IVs are transported correctly
• Ensure that proper handwashing and isolation technique is used
• Utilizes proper body mechanics and lift equipment
• Clean equipment h. Stock rooms as needed

Associated task or activity Department Responsibilities

• Filing/populating medical records and physician transcription/dictation in patient's electronic medical record.
• Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record.
• Scans outside documentation into EMR as needed.

Excellence in Customer Service by partnering with health care team, patient and family

• Protects rights and dignity of patient at all times
• Maintains confidentiality
• Answers telephone and call lights promptly, notifies appropriate individual of need for follow‑up.
• Resolve patient concerns e.
• Proactively offers assistance and comfort measures to patients and families
• Present self in positive and professional manner and show sensitivity to concerns and needs of others
• Provides patient care under the supervision of the Licensed staff
• Provides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assigned
• Assist members of health care team with care delivery as assigned

Team Work

• Supports initiatives of the Health care team
• Participates in department performance improvement initiatives
• Transports patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed.
• d. Transports supplies, patient care supplies, linen, medications and equipment as assigned
• Practices accountability Communication
• Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
• Uses safety communication techniques.
• Communicates completion of assignment/duties to appropriate person
• Communicates patient care concerns/problems/emergencies to the RN or appropriate staff member
• Uses positive and respectful communication with all member of healthcare team, patients and families
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education

High School Diploma / GED

Required Minimum License(s) and Certification(s)

• All certifications are required upon hire unless otherwise stated.
• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Required Minimum Experience

Prefer hospital/medical experience

Required Minimum Skills

• Basic computer skills required
• Ability to read and speak the English language.
• Must demonstrate good communication skills and handwriting.
• Must display a positive attitude.
• Strong customer service and interpersonal skills; Ability to collaborate with other health care providers in the provision of patient care; Ability to multi-task essential; Ability to function in stressful and emergency situations essential; Strong detail orientation required; Computer skills required; Personal time management skills are required.

Join us and discover the support to do more meaningful work - and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION

To enhance the health and well-being of every person we serve.

OUR VISION

Deliver world-class healthcare to every person, every time.

OUR VALUES

We serve with compassion We pursue excellence We honor every voice

Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE "100 Best Companies to Work For" list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.