Unit Support Assistant - Emergency Department (ED), Nights

Dartmouth-Hitchcock; Lebanon (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team in a full-time night shift role where you will play a crucial part in maintaining a safe and clean inpatient unit. This position offers the opportunity to interact with families and ensure that the unit is well-supplied and compliant with health standards. Your skills in organization and customer service will be essential as you coordinate with the unit leader and support the overall functioning of the unit. If you thrive in a fast-paced environment and are eager to contribute to patient care, this is the perfect opportunity for you to make a difference in the lives of others.

Qualifications

• Proficiency in computer skills and customer service is essential.
• Ability to thrive in a fast-paced environment is required.

Responsibilities

• Act as the front line representative of the unit, interacting with families and visitors.
• Ensure the unit meets regulatory and safety standards.

Skills

Computer Skills

Customer Service

Organizational Skills

Prioritization Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

Assists the interdisciplinary team in providing a well-supplied, safe, and clean inpatient unit that meets regulatory standards.

This is a FT 3x12hr shift night rotating position. The hours are 7p-7a and include overnights, overnight weekends, and holidays.

Responsibilities

1. Acts as front line representative of unit. Interacts with families and visitors in the unit. Answers telephone calls and assists in the overall functioning of the unit. Communicates with other departments as needed.
2. Coordinates with the Unit leader to ensure the unit meets regulatory, safety, and infection prevention standards, monitors and intervenes as necessary to maintain environment of care standards.
3. Ensures the unit is well supplied and equipment is available and working.
4. Utilizes support systems and resources to document patient status and flow.
5. Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements.
6. Accesses secure medication locations limited to receiving and floor stock storage areas in order to manage the storage, handling, beyond use dating, and disposal of medications consistent with the Medication Storage and Handling Policy.
7. Performs other duties as required or assigned.

Qualifications

• Must be proficient in computer skills and customer service.
• The ability to function in a fast-paced work environment with excellent organizational and prioritization skills is required.
• Preferred proficiency in Microsoft Office.
• High school diploma (or GED) strongly preferred.

Required Licensure/Certifications

• None