Unit Supervisor (Bilingual in Spanish)

Residing Hope; Deltona (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive insurance plans

Work life balance with flexible hours

Retirement benefits up to 5% match

Tuition reimbursement and certificates

Training opportunities

Discounted Montessori tuition

Job summary

Residing Hope in Florida seeks a full-time, exempt Residential Services Supervisor to lead our youth programs. Flexible hours including evenings and weekends are required.

You will supervise homes and foster care initiatives, ensure safety and regulatory compliance, and maintain confidential records while supporting children and families. Bilingual English/Spanish, leadership and crisis intervention experience, and a commitment to empowering at-risk youth are essential.

Qualifications

• Bilingual English/Spanish written and verbal communication
• Must communicate effectively to diverse audiences
• Must have love for children
• Strong sense of authority and integrity with youth and staff
• Crisis intervention and de-escalation experience preferred
• Experience with at-risk children
• Strong supervision, administration, and team-building skills
• Ability to work with diverse ethnical, racial, socioeconomic and religious groups
• Ability to meet deadlines and maintain confidentiality and safety procedures
• Understanding of domestic violence and sexual assault issues

Responsibilities

• Primary on-duty point of contact and on-call as needed
• Maintain staffing coverage and training needs for all shifts
• Ensure staff-resident ratio aligns with agency policy and ORR requirements
• Ensure health and safety standards via weekly on-site inspections
• Plan safe transportation for youth to activities and appointments
• Oversee program policies and procedures in emergencies
• Support staff with crisis situations and de-escalation
• Promote a nurturing environment for children and families

Skills

Bilingual English/Spanish

Supervisory experience

Crisis intervention experience

Communicate effectively

Conflict resolution

Education

Bachelor's Degree in Human Services or related field

Six years of experience in lieu of degree

Job description

These are full-time, salary, exempt position working flexible hours:

• Wednesday through Saturday from 6:00 am to 4:00 pm
• Sunday through Wednesday from 2:00 pm to 12:00 am

Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need.

How We Help Children In Need

At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected.

We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy.

Why Residing Hope?

• Competitive insurance plans, including health, dental, vision, life insurances, and more
• Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year
• Retirement benefits with up to a 5% contribution match
• Educational tuition reimbursement and certification incentives
• Incredible training opportunities
• Discounted tuition rates to our onsite Montessori school

What You Need

• Bachelor's Degree in Human Services or a related field preferred or Six (6) years of experience in the work related field in lieu of a Bachelor’s Degree.
• Supervisory experience and program oversight in a residential setting preferred.

Essential Duties And Responsibilities

• Bilingual English and Spanish written and verbal communication is required
• Must be able to communicate effectively, both verbally and in writing, to a diverse range of audiences and settings
• Must have a fundamental love for children
• Must possess a strong sense of personal authority, maturity and the integrity for a positive influential role with youth and staff
• Crisis Intervention and de-escalation experience preferred
• Experience with at-risk children
• Strong supervision, administration, and team building skills
• Ability to work with a wide variety of ethnical, racial, socioeconomic and religious individuals and/or groups
• Ability to meet critical deadlines and practice good time management
• Ability to completely understand and maintain strict adherence to confidentiality and safety procedures
• Understanding, knowledge & empathy of domestic violence and sexual assault issues, among others
• Skilled in conflict resolution and mediation
• Primary Point of Contact while on duty or within designated on-call times and will adhere to following program policies and procedures in managing emergencies as they arise.
• Maintains the availability to work flexible hours outside of 1st, 2nd and 3rd shift including evenings, weekends and holiday hours to ensure direct care staff have training needs met and support during all shifts.
• Ensures that the staff to resident ratio is strictly followed and consistent with the agency policy and ORR requirement.
• Ensure line of sight and sound supervision of DCF and ORR standards are maintained at all times.
• Demonstrates an understanding of health and safety standards through weekly on-site inspections.
• Plan and provide for the safe transportation of youth to various activities that may include, but not limited to outings, court/legal appointments, meals out, medical appointments, etc.

EQUAL EMPLOYMENT OPPORTUNITY

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

House Bill 531 (2025) Requires that we provide the following link that we screen all applicants through the Clearinghouse https://info.flclearinghouse.com

As part of our commitment to safety and child protection, Residing Hope requires all candidates for positions with access to children and teens to complete the Diana Screen®. The Diana Screen is a scientifically validated online sexual risk screen designed to help identify individuals who may not recognize appropriate sexual boundaries between adults and children. It is not a test of intelligence, but a tool to measure attitudes and potential risk.