Unit Service Coordinator

OhioHealth Corporation; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

OhioHealth Riverside Methodist Hospital is hiring a Unit Service Coordinator to organize patient activities on a nursing unit, ensuring service excellence and smooth throughput. Responsibilities include equipment and supply management, timekeeping support, and data entry to promote timely patient flow.

The role emphasizes safety and efficiency within a High Reliability Organization framework, with a 40-hour day shift in a full-time capacity and collaboration with care teams to support

Qualifications

• High school diploma or GED required.
• 16- and 17-year-olds without a high school diploma will be considered only with a valid work permit.

Responsibilities

• 40% - Service Excellence: anticipate patient and internal customer needs, assist with wheelchair discharges, rounding, and unit cleaning; act as liaison between unit and ancillary departments.
• 20% - Department Support Duties: Kronos/timekeeping, scheduling data entry, orienting new staff to unit workflow, assign staff to nurse call system.
• 15% - Throughput: communicate with care teams to keep patient flow moving; assist with admissions, discharges, transfers.
• 15% - Equipment/supply management and charge reconciliation: order and maintain equipment, track telemetry orders, enter data, perform charge verifications and reconciliations.
• 10% - Additional Duties: perform other duties as requested; focus on safety, quality, and efficiency as part of High Reliability Organization.

Education

High School or GED

Job description

## Unit Service CoordinatorApply: RIVERSIDE METHODIST HOSPITAL: Full time: Posted Today: JR160944**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**This position is responsible for coordinating patient activities on a nursing or procedural unit including service excellence, equipment/supply management, and tasks as assigned to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation.**Responsibilities And Duties:**40 % - Service Excellence Anticipates needs of patient/family and internal customers, proactively addressing needs – including, but not limited to wheelchair discharges, rounding (i.e., environmental, nutrition, safety and service) and cleaning unit work areas. Assists public and professional staff as necessary including way finding. Relays information to unit associates as appropriate. Act as liaison between unit and ancillary departments. 20% - Department Support Duties Provides support for assigned unit - including but not limited to Kronos/timekeeping, point of care scanning, copying and entering schedules into electronic format, and tracking/entering data related to unit staffing. Orients new staff to unit workflow. Assigns staff to nurse call system. 15% - Throughput Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner. Assist nursing staff with admissions, discharges, and transfers. 15% - Equipment/supply management and charge reconciliation Proactively orders/maintains equipment and stock supplies. Coordinates identification, monitoring, and removal of all equipment alleviating potential clutter in clinical hallways. Track orders for telemetry and enters patient data in telemetry system. Order supplies for nursing units. Performs charge verification/ reconciliation. Coordinates identification, inventory, and maintenance of IT equipment including Vocera hardware, iPad for MyChart Bedside, and/or pagers. 10% - Additional Duties Will perform additional duties as requested by department leadership. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time**Minimum Qualifications:**High School or GED**Additional Job Description:****MINIMUM QUALIFICATIONS**16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.**Work Shift:**Day**Scheduled Weekly Hours :**40**Department**Medical Unit 3Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment