Unit Secretary Senior

Rochester Regional Health; Cottage City (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Senior Unit Secretary to lead and support unit operations. This role involves mentoring new staff, managing administrative tasks, and ensuring patient safety. The ideal candidate has an associate degree and experience in healthcare or customer service. Hours are 39 per week with a pay range of $17.50 - $19.65 per hour.

Qualifications

• 2 years related work experience in a healthcare or customer service setting preferred.
• Demonstrated experience with database management, spreadsheets, word processing, and presentation software.

Responsibilities

• Provide training and mentoring to new team members.
• Organize daily operations and maintain patient flow.
• Create work orders and report any unit needs.

Skills

Effective verbal and written communication

Excellent organizational skills

Experience with PC and office programs

Education

Associate degree

Job description

Job Title: Unit Secretary Senior
Department: Patient Living Residential Care
Location: Wegmans Family Cottages - 1555 Long Pond Rd, Rochester, NY 14626
Hours Per Week: 39 hours
Schedule: 7:00 AM to 4:00 PM

SUMMARY:
As a Senior Unit Secretary, your exceptional ability to mentor, train and guide others provides valuable support throughout the unit and efficient, organized information flow.

RESPONSIBILITIES:

• Leadership & Patient Care. Provide training and mentoring to new team members; promote participation in organizational activities; greet visitors, patients and team members entering unit; provide escorts to other areas when needed; monitor and maintain nurse call system; respond to patient’s call for service as needed; daily rounding of patients on unit, update whiteboards, survey rooms for potential harm and ensure safety measures are in place
• Organization & Management. Responsible for administrative duties as assigned by Unit Nursing Leadership; organize the day-to-day operations of the unit; maintain patient flow for unit by verifying daily census and updating in Care Connect; answer telephone, routes calls and provide administrative support for nurses and physicians; maintain appropriate inventory and supply levels determined by unit
• Documentation. Create work orders, HELPSTAR tickets and report any unit needs to appropriate department; complete scanning of patient’s documentation in a timely manner; complete End of Life process, including documentation and notifications

REQUIRED QUALIFICATIONS:

• None.

PREFERRED QUALIFICATIONS:

• Associate degree preferred
• 2 years related work experience in a healthcare setting or customer service setting preferred
• Effective verbal and/or written communications skills highly desired
• Excellent communications and organization skills highly desired
• Demonstrated experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software highly desired

WORK ENVIRONMENT:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE:$17.50 - $19.65

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.