UNIT SECRETARY RESOURCE UNIT (NIGHT SHIFT)

Covenant HealthCare; Saginaw (MI); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans with employer match

Paid time off

Wellness programs and mental health支持

Tuition reimbursement and professional

Job summary

Covenant HealthCare is seeking a Health Unit Coordinator to support patient flow on an assigned unit. The role emphasizes excellent customer service, accurate chart management, and collaboration with nurses and physicians.

The HUC will manage admissions, discharges, and documentation, while maintaining unit appearance and supply levels. Strong communication and organizational skills are essential.

Qualifications

• High School diploma is required.
• Medical Terminology course is preferred.
• Graduate of Medical Office Professional or Medical Assistant program is preferred.

Responsibilities

• Remain flexible with 24-hour staffing and scheduling needs for inpatient units.
• Foster relationships with patients, families, and healthcare staff.
• Facilitate admissions, discharges, and daily patient care activities as per Covenant guidelines.
• Attend required trainings and annual education milestones.
• Record and monitor patient flow and chart status in the EMR system.

Skills

Excellent communication

Organizational skills

Time management

Computer literacy

Typing 25 wpm

Education

High School diploma

Medical Terminology

Medical Office Professional

HUC course preferred

Tools

EPIC

Job description

Overview

As a member of the Resource Team, it is expected that the Health Unit Coordinator (HUC) will strive to achieve the highest standards of excellence everyday, demonstrating

Exemplary Covenant Values

Outstanding Clinical Skills

Amazing Flexibility

The role of the Health Unit Coordinator includes a variety of receptionist, secretarial, and unit operational duties for an assigned patient care unit. A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments. The Health Unit Coordinator demonstrates excellent customer service. He/She upholds the standards contained in the Vision, Mission and Values of Covenant, and commits to Extraordinary Care for Every Generation

Responsibilities

Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units

Models Covenants Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation

Establishes and maintains effective working relationships with all health care team members, patients, and families

Has contact with patients, families, and multidisciplinary staff and is able to facilitate admissions, discharges, and daily care by the team according to guidelines as defined by Covenant HealthCare

Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organizations expectations

EMR Clinical Support

With key responsibilities for smooth, accurate, and timely patient flow, the HUC will accept calls and record patient information from patient placement regarding admissions and transfers

Discharges are to be entered immediately into the EPIC system

Supports patient care delivery by monitoring HUC worksheets

Performs electronic chart checks every 1-2 hours

Reviews orders for timely renewal

Maintain daily ADT census flow

Initiates, assembles, and maintains the patient chart, admission folders for patients, and thank you cards

Monitors location of chart at all times

Prepares charts at the point of patient discharge or expiration for pickup by Health Information Management

Notifies RN when Physician is rounding

Updates assignment sheets and validates staffing with schedules, assignment sheets and shift administrator or staffing coordinator

Assists in calling in and/or calling off staff as requested

Answers patient call lights in a timely fashion and informs appropriate caregiver of the need

ECC: Maintains on-call physician log, Facility Charge Calculator, review trauma and code 180 notes for completion

Unit Appearance & Stocking

Assists with overall unit appearance including cleaning desk area, microwaves and refrigerators

Monitors and assists with: maintenance of dirty utility room; checking; assists stocking isolation carts

Maintains appropriate levels of office supplies and patient education materials, orders & stocks as needed

Tracks & Monitors

Daily regulatory checks including refrigerator temperature checks, daily weights, restraint required documentation

Monitor &/or enter charges for: sitters, blood administration, isolation, and others as assigned

Promotes a constructive and positive atmosphere within the work area by demonstrating the ability to cooperate with and assist fellow health team members as well as patients and their families

Daily references Health Unit Coordinator Role Responsibility Checklist to ensure duties are completed each shift

Other duties as assigned

Qualifications

EDUCATION/EXPERIENCE

High School diploma required.

Completion of Medical Terminology course preferred.

Graduate of a Medical Office Professional course or completion of Medical Assistant Program preferred.

Health Unit Coordinator Course Or Commensurate Experience Preferred.

Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organization's expectations.

Knowledge/Skills/Abilities

One year of experience in a healthcare setting preferred.

Basic computer skills.

Knowledge of standard office equipment.

Excellent oral and written communication skills.

Demonstrated organizational skills.

Ability to type 25 words per minute.

Sound judgment in handling confidential or sensitive issues and material.

Excellent time management, to achieve maximum productivity.

Attentive to detail.

WORKING CONDITIONS/PHYSICAL DEMANDS

Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Constant standing and walking Frequent pushing, pulling, twisting, reaching, handling, feeling

Frequent talking, hearing, near vision, midrange vision, far vision

Frequent depth perception, visual accommodation, color vision and field of vision

Occasional lifting up to 25 lbs.

Occasional sitting, lifting, carrying, climbing, balancing, stooping

Occasional kneeling, crouching and squatting

Why Work at Covenant HealthCare

At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.

Our Benefits Include

• Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time off to support work-life balance
• Employee wellness programs and mental health support
• Tuition reimbursement, university discounts, and professional development opportunities