Unit Secretary - Rehab Care Communications Hub

Lifepoint Health, Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Rehabilitation Hospital in Miami, Florida is seeking a dedicated Unit Secretary for full-time day shifts. This role acts as the communication hub for the nursing unit, coordinating administrative activities, physician-nurse-therapist communication, and patient information flow to support exceptional rehabilitation care.

Ideal candidates will have a high school diploma, EMR experience, strong communication skills, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required.
• Proficiency with electronic medical records and office software.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced healthcare environment.

Responsibilities

• Greet patients, visitors, and families in a professional manner.
• Answer incoming calls and direct them appropriately.
• Serve as primary communication liaison among physicians, nursing staff, therapists, patients, and departments.
• Maintain patient medical records in the EMR system.
• Support admission, transfer, and discharge processes.
• Process physician orders and ensure timely follow-up.
• Coordinate patient appointments, testing, transportation, and related activities.
• Monitor supplies and ensure accurate documentation and charges.

Skills

Verbal & written communication

Multitasking

Customer service

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Two years college-level education

Tools

Electronic Medical Records (EMR)

Microsoft Office

Job description

Baptist Health Rehabilitation Hospital in Miami, Florida is seeking a dedicated Unit Secretary for full-time day shifts. This role acts as the communication hub for the nursing unit, coordinating administrative activities, physician-nurse-therapist communication, and patient information flow to support exceptional rehabilitation care.

Ideal candidates will have a high school diploma, EMR experience, strong communication skills, and the ability to multitask in a fast-paced healthcare setting.