Unit Secretary - PRN

Sheltering Arms Institute; Richmond (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

403(b) retirement plan

Discount programs

Job summary

Sheltering Arms Institute is seeking a Unit Secretary to join the team. The Unit Secretary performs a variety of clerical tasks involved in preparing, maintaining and processing patient and unit activities, data and records, with a mixed schedule of 7am–3pm or 3pm–11pm.

This role supports patient records, orders, and coordination with health care teams, ensuring confidentiality and accuracy, and carrying out duties to help deliver high‑quality rehabilitation services.

Qualifications

• High school diploma or GED required.
• Completion of medical terminology course preferred.
• Experience in a healthcare setting preferred.
• Experience with medical insurance, MIS, and medical terminology preferred.

Responsibilities

• Distributes patient care orders and coordinates with departments per unit standards.
• Maintains patient records and admission/discharge logs with accuracy.
• Supports the health care team by locating information and ensuring confidentiality.
• Prepares downtime forms and assists the team as needed.

Skills

Organizational skills

Medical terminology

Microsoft Office

EMR experience

Healthcare setting experience

Medical insurance MIS

Education

High school diploma or GED

Medical terminology course

Tools

Microsoft Office

EMR

Job description

Unit Secretary - PRN

Sheltering Arms Instituteis a non-profit, state‑of‑the‑science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between Sheltering Arms and VCU Health. Bringing together Sheltering Arms’ trusted brand and clinical reputation with VCU Health’s nationally ranked programs and research, the Institute delivers an innovative, transdisciplinary model of rehabilitative care grounded in advanced technology, research, and evidence‑based treatment.

Ranked among the nation’s best rehabilitation hospitals—and the top rehabilitation provider in Virginia—byU.S. News & World Reportand recognized as a Top Workplace nationally byUSA Todayand in Central Virginia byRichmond Times‑Dispatch, our culture empowers team members to grow, innovate, and contribute to a shared mission: delivering superior outcomes and redefining what’s possible in rehabilitation.

At Sheltering Arms Institute, you’ll join a collaborative, patient‑centered environment where your ideas, expertise, and passion can make a meaningful difference.

If you’re driven to make an impact and help shape the future of rehabilitative care, we invite you to join us in reinventing rehabilitation for life beyond limits.

Sheltering Arms Institute is seeking a Unit Secretary to join the team. The Unit Secretary performs a variety of clerical tasks involved in preparing, maintaining and processing patient and unit activities, data and records. This position will have a mixed schedule of either 7am-3pm or 3pm-11pm.

Performance Responsibilities:

Physician Orders

• Distributes patient care orders both computerized and/or written in accordance with established unit standards. All STAT, Now or Urgent orders are processed in accordance with unit standards.
• Demonstrates the ability to request patient transportation, as needed.
• Demonstrates the ability to schedule/order all tests, procedures and clinic appointments in an accurate and timely manner as required.
• Acts as a liaison with patient support departments in completing the processing of orders or making appropriate arrangements if patient needs or scheduling change.
• Notifies the RN and/or LPN immediately when a delay or inability to process orders occurs.

Patient Record

• Supports the safety and confidentiality of the patient record in the SAI environment.
• Organizes and maintains patient records with timeliness and accuracy in accordance with established policy and procedure.
• Prepares and maintains charts for admission, discharge, transfer, AMA, and expiration.
• Maintains and updating the admission and discharge log book.
• Assists other members of the healthcare team in locating patient information that may not be readily available.
• Maintains an adequate supply of forms and patient record materials.
• Prepares and maintains downtime forms and assists other members of the health care team in their use.

Qualifications and Skills

• Previous experience setting up and maintaining office system (organizational skills) preferred.
• Previous experience with medical insurance, MIS, and medical terminology preferred.
• Previous experience in a health care setting preferred.
• Previous experience with Microsoft Office software preferred.
• Previous experience with use of EMR preferred.

Education/Certifications

• High school diploma or GED required.
• Completion of medical terminology course preferred.

Compensation

• $19.00 per hour
• This rate reflects our commitment to pay equity and market‑competitive compensation.
• Final compensation depends on experience, skills, and internal equity.

Benefits

• PRN team members are eligible to participate in the 403(b) retirement plan and discount programs.
  

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.