Unit Secretary. Peds Hem/Onc ICU. NOC. 16 hrs/week.

Loma Linda University Health; Loma Linda (CA); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

Loma Linda University Health seeks a Unit Secretary to support a patient-centered unit. You will greet visitors, screen arrivals, and help maintain smooth patient flow while coordinating diagnostic testing as ordered by clinicians.

The role requires basic medical terminology knowledge, HIPAA compliance, and strong communication skills in English (Spanish preferred). Proficiency with standard computer software and office equipment is expected.

Qualifications

• High School Diploma or GED required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum one year of experience in medical field preferred.

Responsabilités

• Greet and screen the public on arrival to unit/department.
• Assist with facilitating optimal patient flow and coordinate diagnostic testing as ordered.
• Maintains supplies, equipment, and forms.
• Collaborate with nurse in charge to problem solve.

Connaissances

Medical terminology

HIPAA knowledge

Customer service

English/Spanish communication

Formation

High School Diploma or GED

Outils

Computer literacy

Printer

Description du poste

Job Summary

The Unit Secretary works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population. Performs other duties as needed.

Education and Experience

High School Diploma or General Education Development (GED) required. Minimum one year of unit secretary experience preferred. Completion of one year of college or minimum one year of experience in medical field preferred.

Knowledge and Skills

Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position.

Licensures and Certifications

None.