Unit Secretary/Patient Care Tech, Orthopedic Surgery, PRN, Variable

Prisma Health; Maryville (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Blount Memorial Hospital, part of Prisma Health, seeks a Unit Secretary who will also cross-train as a Patient Care Technician or Nursing Assistant. Under the supervision of the Registered Nurse, you will deliver compassionate customer service, perform clerical tasks, monitor supplies, and help maintain a safe environment for patients and staff.

The role emphasizes versatility with at least 20% clinical support, and requires completion of a nursing assistant or patient care tech course; no prior

Qualifications

• Education: completion of a nursing assistant, patient care tech or nursing fundamentals course.
• Experience: no experience required.

Responsibilities

• Provide excellent customer service to patients, families and staff with kindness and professionalism.
• Perform clerical duties at the nurse’s station including data entry and filing.
• Manage ordering, stocking, and inventory of supplies.
• Maintain a safe, clean environment and assist with patient care as needed.
• Support unit operations and communicate with RN staff.

Skills

Customer service

Administrative support

Teamwork

Communication

Education

Nursing assistant / patient care tech course

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment
• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.
• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Completion of a nursing assistant, patient care tech or nursing fundamentals course.
• Experience - No experience required.

In Lieu Of

• In lieu of required education may accept one (1) year of experience.

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills And Abilities

• NA

Work Shift

Variable (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Orthopedic Surgery

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