Unit Secretary/Certified Nursing Assistant, Neuroscience Med-Surg, PRN, Variable

Prisma Health; Maryville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health is seeking a flexible Unit Secretary with CNA skills to support Neuroscience Med/Surg in Blount Memorial Hospital. The role combines clerical work with patient-focused activities under RN supervision, enriching patient care with timely administrative support.

The position emphasizes excellent service, accurate data handling, and effective coordination of supplies and communications across the unit, with opportunities to cross-train in related clinical support roles.

Qualifications

• Completion of a nursing assistant class.
• No experience required.
• CNA certification is required or accepted in lieu of education at time of hire.

Responsibilities

• Provides excellent customer service to patients, families and staff with kindness and professionalism.
• Performs reception and clerical duties at the nurse’s station, data entry, minutes, bulletin boards and downtime forms.
• Manages supplies: ordering, stocking, inventory, PAR levels and organizing unit supply rooms.
• Maintains a safe, clean work environment and coordinates equipment maintenance.
• Performs duties as cross-trained CNA/PCT/NST per unit needs.

Skills

Customer service

Clerical duties

Education

Nursing assistant class

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Job Description

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment
• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.
• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Completion of a nursing assistant class.
• Experience - No experience required.

In Lieu Of

• In lieu of the education requirement, will accept current Tennessee CNA certification as proof of completed state required training at time of hire.

Required Certifications, Registrations, Licenses

• CNA-certification

Knowledge, Skills And Abilities

• NA

Work Shift

Variable (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Neuroscience Med/Surg

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