Unit Secretary: Patient Care & Admin Support

choa; Atlanta (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Children’s Healthcare of Atlanta seeks a disciplined Unit Secretary to support patient care areas with clerical tasks and friendly, clear communication. You will help ensure safe patient care delivery and a well-organized environment in a busy hospital setting.

Responsibilities include handling paperwork, maintaining census and patient IDs in Epic, managing unit supplies, and mentoring new staff in secretary duties. Prior healthcare exposure is a plus.

Qualifications

• 2 years of experience in a clerical role.
• Experience in a medical setting (preferred).
• Proficient with Microsoft Word, PowerPoint, and Excel.
• Unit Secretary (US) certification (preferred).
• No professional certifications required.

Responsibilities

• Provides customer service support to internal and external customers with clear and concise communication, e.g., warm greeting protocol, directions, visitor hygiene instructions, visitations guidelines.
• Distributes and collects appropriate paperwork and forms, e.g., phone list, round sheets, care boards, surgical and medical packets, lab labels.
• Maintains patient census and patient identification information. e.g., Epic, census book, patient charts, patient labels.
• Orders and maintains appropriate inventory of unit supplies, e.g., office supplies, formula, blood bank, i-STATs.
• Orients new associates in appropriate unit secretary duties.
• Collects daily line day data.

Skills

Verbal/written communication

Organizational skills

Customer service

Interpersonal skills

Windows skills

Education

High school diploma or equivalent

Tools

Microsoft Word

PowerPoint

Excel

Job description

Children’s Healthcare of Atlanta seeks a disciplined Unit Secretary to support patient care areas with clerical tasks and friendly, clear communication. You will help ensure safe patient care delivery and a well-organized environment in a busy hospital setting.

Responsibilities include handling paperwork, maintaining census and patient IDs in Epic, managing unit supplies, and mentoring new staff in secretary duties. Prior healthcare exposure is a plus.