Unit Secretary NICU AM

Loma Linda University Health; Loma Linda (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Loma Linda University Health is seeking a dedicated Unit Secretary to support nursing staff and contribute to patient-centered care on the unit. Under RN supervision, you will perform secretarial and receptionist duties, greet arrivals, and help maintain smooth patient flow and documentation.

This role requires a High School diploma or GED, with a preference for at least one year of unit secretary experience or related medical field exposure; English is required, Spanish preferred, and you will

Qualifications

• High School Diploma or GED required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum one year of experience in medical field preferred.

Responsibilities

• Greet and screen the public on arrival.
• Coordinate diagnostic testing as ordered by the physician or NP.
• Maintain supplies, equipment and forms.
• Facilitate optimal patient flow.
• Ensure professional patient and visitor interactions.

Skills

Medical terminology

HIPAA knowledge

English language

Spanish language

Customer service

Clerical skills

Communication

Education

High School Diploma or GED

One year college or medical field experience

Job description

Job Summary

The Unit Secretary works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population. Performs other duties as needed.

Education and Experience

High School Diploma or General Education Development (GED) required. Minimum one year of unit secretary experience preferred. Completion of one year of college or minimum one year of experience in medical field preferred.

Knowledge and Skills

Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position.

Licenses and Certifications

None.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.