Unit Secretary-Medical ICU Pod 6-40 hr/week-Days-Detroit

Henry Ford Health System; Detroit (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading academic medical center in Detroit as a Unit Secretary in the Medical ICU. This role is vital for ensuring smooth operations within the unit, providing clerical and reception support, and facilitating communication between staff and patients. You will be responsible for managing patient information, scheduling appointments, and maintaining unit equipment. The organization prioritizes the well-being of its team members and offers a comprehensive benefits package. If you're looking to make a difference in healthcare and thrive in a collaborative environment, this position is perfect for you.

Benefits

Health Plans

Dental Coverage

Tuition Assistance

Family Benefits

Discounts

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in a healthcare setting preferred.

Responsibilities

• Provide clerical and reception duties within the unit.
• Process new admissions and manage patient charts.
• Coordinate maintenance requests for equipment.

Skills

Customer Service

Communication

Clerical Skills

EHR Management

Education

High School Diploma or G.E.D.

Job description

Unit Secretary-Medical ICU Pod 6-40 hr/week-Days-Detroit

Henry Ford Hospital - Detroit Main Campus

257776

Principal Duties and Responsibilities:

The Unit Secretary is responsible for clerical and reception duties within the assigned unit. Key responsibilities include:

• Providing excellent customer service
• Answering phones and facilitating communication between the nursing unit and callers
• Responding to call lights
• Processing new admissions, creating patient charts, and managing tasks like MyChart enrollment
• Scheduling post-discharge appointments following established procedures
• Processing and back-entering non-medication orders during downtime, maintaining related forms
• Performing monthly maintenance of BCA, printers, and unit reports
• Coordinating maintenance requests for clinical, telecommunication, and computer equipment, tracking their status
• Handling patient information post-discharge, including updates in the electronic health record (EHR) and chart breakdown
• Assisting with interpreter services in collaboration with nursing staff
• Cleaning and rebooting unit equipment as needed
• Participating in emergency response activities
• Conducting purposeful rounding according to unit standards

Education/Experience Required:

• High school diploma or G.E.D. equivalent
• At least one year of experience in a healthcare setting such as a medical office, hospital, or laboratory
• Previous experience as a unit secretary is preferred

This description outlines major duties and responsibilities but is not exhaustive. Incumbents may be asked to perform additional related tasks.

Overview

Henry Ford Health serves millions across Michigan and globally, offering comprehensive healthcare services including primary, preventive, complex, and specialty care, health insurance, home health, virtual care, pharmacy, and retail health services. Our network includes 13 hospitals and numerous outpatient locations. Based in Detroit, we are a leading academic medical center committed to innovation and community health. Learn more at henryford.com/careers.

We prioritize the well-being of our team members, offering benefits covering health, emotional, social, financial, and spiritual needs. Our Total Rewards program includes various health plans, dental and eye coverage, tuition assistance, family benefits, and discounts. Contingent employees are not eligible for benefits.

Henry Ford Health is an Equal Opportunity Employer, committed to fair treatment and nondiscrimination regardless of race, color, creed, religion, age, sex, national origin, disability, veteran status, and other protected categories under applicable laws.

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