Unit Secretary - Med/Surg Overflow PT Days

Torrance Memorial; Torrance (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Torrance Memorial is seeking a dedicated Unit Secretary to support the health care team with clerical and receptionist duties on the unit in Torrance, CA. The role emphasizes courteous patient interaction, accurate chart organization, and coordination with clinical staff to ensure smooth patient flow and compliance with infection prevention and safety policies.

The position offers a collaborative work environment within a hospital setting, with opportunities to contribute to patient care and

Qualifications

• Provides courteous support to patients and family members
• Communicates clearly with patients, families, and staff
• Maintains organized front desk and chart filing
• Follows infection prevention practices
• Adheres to hospital policies and procedures
• Monitors patient safety and reports concerns
• Works cooperatively with care teams

Responsibilities

• Answers call lights and notifies nurses of patient needs
• Manages front desk tasks and routine clerical duties
• Organizes and scans patient charts
• Ensures supplies are stocked and ordered
• Supports nursing interventions as directed

Skills

Patient service orientation

Communication skills

Team collaboration

Attention to detail

Infection prevention adherence

Policy compliance

Job description

Description

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.

Core Competencies

• Acts as a resource for patients and family/visitors
• Addresses administrative needs in a respectful and caring manner
• Adheres to infection prevention
• Adheres to policies and procedures, to ensure safe and optimal care
• Assists in providing patient comfort and safety
• Communicates effectively with the patient, family, and medical staff during the continuum of care
• Complies with Joint Commission’s national patient safety goals
• Complies with organizational quality dashboard/benchmarking goals
• Identifies common variables affecting patient care and follows reporting process
• Maintains cooperative working relationships with members of the hospital team
• Participates in activities in alignment with the Magnet Model
• Participates in organizational activities
• Reports matters requiring Nursing intervention immediately
• Supports patient care within scope of a practice as directed by other members of the healthcare team
• Utilizes resources in an economical manner

Department Specific Competencies

• Acknowledges patients and family members as they come to front station.
• Answers patients call lights via intercom system and alerts appropriate personnel to patient’s needs. Reports matters requiring nursing intervention immediately requests hospital services for patients by placing calls to appropriate areas attends to call lights and ensures appropriate notification and follow through to personnel with pagers or voice mail
• Participates in organizing, filing and or scanning all information in the patient’s medical chart.
• Ensures the ordering of supplies required to maintain appropriate stock levels in the department

Compensation Range

$25.00 - $32.46