Unit Secretary Labor Delivery

Henrico Doctors' Hospital; Richmond (VA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) plan with match

Education support

Additional benefits

Job summary

Henrico Doctors Hospital, part of the HCA Healthcare family, is seeking a Unit Secretary for the Labor and Delivery unit. You will greet patients, manage records, and support the care team with clear communication.

The role emphasizes compassionate service, accuracy, and teamwork to maintain a smooth, welcoming environment for patients and families. The position requires familiarity with medical terminology, computer literacy (Meditech, Word, Excel), and the ability to stand, bend, and lift as

Qualifications

• Previous experience as a Unit Secretary in a hospital is preferred.
• Strong customer service and excellent English communication skills.
• Familiarity with medical terminology; ability to use computer programs.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Skills

Customer service

English communication

Computer literacy

Medical terminology

Tools

Meditech

Word

Excel

Job description

Hourly Wage Estimate: 13.00 - 17.55 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Unit Secretary Labor Delivery with Henrico Doctors Hospital you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• Previous experience as a Unit Secretary in a hospital setting is preferred.
• Strong customer serviceand excellent English communication skills
• Familiarity with medical terminology.
• Computer literate (ability to utilizecomputer programs such as Meditech, Word, Excel, etc.)
• Ability to perform work that requires frequent standing, bending, reaching and some lifting

Benefits

Henrico Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Established in 1974, Henrico Doctors Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, womens services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors proudly remains committed to providing patients with the best care possible.

“There is so much good to do in the world and so many different ways to do it.” - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.