Unit Secretary - Inpatient Oncology at HUP, FT 3rd Shift

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading academic medical center as a Unit Secretary, where you'll support patient care through clerical and secretarial operations. Collaborate with healthcare professionals to ensure quality care and enhance patient experiences. Penn Medicine offers a comprehensive benefits program to support your health and career growth.

Benefits

Prepaid tuition assistance program

Qualifications

• Post-high school education, including computer courses and medical terminology preferred.

Responsibilities

• Answer telephones, relay messages, greet patients and visitors.
• Manage patient arrival, transfer, and discharge information in the electronic system.
• Support patient satisfaction initiatives and communicate observations.

Education

H.S. Diploma/GED

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Schedule: 11p-7a

Summary:

• The Unit Secretary is an integral member of the health care team who delivers quality care through collaboration and communication with team members. They work under the direct supervision of the nurse manager and the registered nurse to support the clerical and secretarial operations of the patient care unit. Responsibilities include managing clerical and information systems, receptionist duties, collecting and reporting patient data, supporting quality care standards, and ensuring role performance outcomes.
• The candidate must be a high school graduate or have an equivalency diploma. Post-high school education, including computer courses and medical terminology, is preferred. Familiarity with typewriter/computer keyboard is also preferred.

Responsibilities:

• Answer telephones, relay messages promptly, greet patients and visitors, and provide directions.
• Communicate with nursing staff and hospital staff regarding patient needs and whereabouts.
• Ensure patient consents and Advance Directive paperwork are in order.
• Support Medication Reconciliation and answer patient call bells, communicating needs to healthcare team members.
• Facilitate access for security systems, respond to intercom requests, and report malfunctions.
• Assist in emergency situations, arrange patient transport, and handle miscellaneous tasks like delivering flowers or packages.
• Call for equipment and supplies, and complete supportive paperwork.
• Notify Nurse Manager of serious issues and submit necessary paperwork for signatures.
• Manage patient arrival, transfer, and discharge information in the electronic system.
• Maintain patient charts and ensure proper documentation and organization.
• Prepare discharge documentation and transition passes, and support patient care transitions.
• Maintain supplies and work area, assist in data collection, and contribute suggestions for practice improvements.
• Support patient satisfaction initiatives and communicate observations to the healthcare team.
• Provide guidance for completing electronic death and fetal death certificates and support Gift of Life notifications.

Credentials:

• H.S. Diploma/GED (Required)
• Equivalent experience or education preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program, including a notable prepaid tuition assistance program. Penn Medicine employees are actively engaged and committed to our mission. Together, we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, or any other status protected by law.