Unit Secretary-Inpatient

Loma Linda University Health; Loma Linda (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

Loma Linda University Health is seeking a Unit Secretary-Inpatient to support a patient-centered unit under the direct supervision of a registered nurse. You will perform secretarial and receptionist duties, greet visitors, and help maintain smooth patient flow and scheduling of tests as ordered by clinicians.

Required is a high school diploma or GED; at least one year of unit secretary experience is preferred, with additional college coursework or medical field exposure preferred.

Qualifications

• High School Diploma or GED required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum of one year of experience in medical field preferred.

Responsibilities

• Greet and screen the public upon arrival to the unit/department.
• Coordinate diagnostic testing as ordered by the physician/nurse practitioner.
• Maintain supplies, equipment, and forms.
• Perform unit secretarial and receptionist duties for the unit.
• Collaborate with the nurse in charge to problem solve and support patient flow.
• Communicate effectively with patients, families, and staff.

Skills

Medical terminology

HIPAA compliance

English communication

Spanish language skills

Computer skills

Attention to detail

Multitasking

Customer service

Education

High School Diploma or GED

One year of college or one year medical field experience

Job description

Job Summary

The Unit Secretary-Inpatient works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician/ nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient/visitor population. Performs other duties as needed.

Education and Experience

High School Diploma or General Education Development (GED) required. Minimum one year of unit secretary experience preferred. Completion of one year of college or minimum of one year of experience in medical field preferred.

Knowledge and Skills

Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position.

Licensures and Certifications

Basic Life Support (BLS) Certification through the American Heart Association as required in the Department Plan for Providing Care and may be obtained during orientation process.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.