Unit Secretary II

Davita Inc.; Seneca (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Unit Secretary to support the administrative operations of the Emergency Department. This role requires cross-training for various clinical support tasks, emphasizing excellent customer service and effective clerical skills. Ideal candidates will be trained in specific healthcare functions and have strong communication skills to interact with patients and staff enhance the overall patient experience.

Qualifications

• Completion of a nursing assistant, patient care tech, or nursing fundamentals class preferred.
• No experience required.

Responsibilities

• Perform clerical and administrative services under the direction of a Registered Nurse.
• Maintain and monitor supplies and ensure a safe work environment.

Skills

Customer service skills

Clerical duties

Education

Unit Secretary training program

Completion of a nursing assistant course

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job at least 20% of time in each role. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, Certified Nursing Assistant, and/or Monitor Technician. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The specific job descriptions for Certified Nursing Assistant, Nursing Specialty Technician, Patient Care Technician, and Monitor Technician are to be referenced for the specific account abilities for those jobs. The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.

• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.

• Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person.Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.

• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.Includes but not limited to cleaning equipment

• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant/Monitor Tech: See job functions for specific job duties.

• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Unit Secretary training program or on-the-job training. Completion of a nursing assistant, patient care tech or nursing fundamentals class preferred.
• Experience - No experience required.

In Lieu Of

• In lieu of US training, will accept 6 months of clerical or healthcare related experience or completion of nursing fundamentals course.

Required Certifications, Registrations, Licenses

• After hire, US/Monitor Techs are required to attend the formal arrhythmia training class and successfully complete thePrisma HealthArrhythmia exam with a minimum passing score within 2 attempts. Successful completion of the arrhythmia exam must be completed within 30 days of hire.
• Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.

Knowledge, Skills and Abilities

• NA

Work Shift

Variable (United States of America)

Location

Oconee Medical Campus

Facility

1064 Oconee Memorial Hospital

Department

10646780 Emergency Department

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